Pearson Toyota
Newport News, VA
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Service The entire service from requesting an appointment online to the service was five star. The Assistant Service Manager - Chris Guimond was professional The entire service from requesting an appointment online to the service was five star. The Assistant Service Manager - Chris Guimond was professional, knowledgeable, courteous and helpful. More
Buying a car Greg Sewell takes customer service to a new level. He is very knowledgable and is great to work with. He truly is there to help you understand the veh Greg Sewell takes customer service to a new level. He is very knowledgable and is great to work with. He truly is there to help you understand the vehicle and never pushes you into buying. He goes out of his way to assist you with anything you need and had a smile on his face everyday that I was at the dealership. In fact the entire team there is great. This for a person who hates to shop for most everything. More
EXCELLENT TO THE HIGHEST Jaymes Davidson was the best. He sold we the car that I was looking for, the color inside and out. Jaymes Davidson was talking with my son before I ca Jaymes Davidson was the best. He sold we the car that I was looking for, the color inside and out. Jaymes Davidson was talking with my son before I came to see the Toyota Camry and test drive it. I fell in love with car before I even tested drive it. More
Toyota: Best Place to Purchase a Car This dealership is the perfect place to purchase a car. The Toyota staff is so helpful and friendly and their facilities are clean and neat. This dealership is the perfect place to purchase a car. The Toyota staff is so helpful and friendly and their facilities are clean and neat. More
Good Service I purchased from Pearson, and have take my car there for almost every recommended service. They are always friendly, fair, always keep me informed. I purchased from Pearson, and have take my car there for almost every recommended service. They are always friendly, fair, always keep me informed. When I had an unexpected repair needed, they worked me in and very quickly diagnosed and fixed the problem. There is another dealer much closer to where I live, and I am quite happy to drive the distance to Pearson because the service has been so good. More
Service Efficient and helpful service department. Booking a service is easy and they provide flexibility with regard to timing and transport. Would recommend Efficient and helpful service department. Booking a service is easy and they provide flexibility with regard to timing and transport. Would recommend this dealership for servicing. More
Heather was professional and very courteous Although I purchased my Lexus RX330 at Charles Barker Lexus eleven years ago, I find the service, price, and professionalism more satisfying at Pearso Although I purchased my Lexus RX330 at Charles Barker Lexus eleven years ago, I find the service, price, and professionalism more satisfying at Pearson Toyota. More
Honest and reliable I bought my Matrix at Pearson eleven years ago and have had it serviced there ever since. The advice and recommendations about my car are practical a I bought my Matrix at Pearson eleven years ago and have had it serviced there ever since. The advice and recommendations about my car are practical and I am not left feeling like I've been sold something unnecessarily. More
Professional, Courteous, Timely Everyone involved was helpful and knowledgeable. Chris G and the whole gold team did a great job; from diagnostics to completing the job all in one da Everyone involved was helpful and knowledgeable. Chris G and the whole gold team did a great job; from diagnostics to completing the job all in one day. More
Very good service . The dealership is very efficient . Mr Jeff Neise , the service manager , is very helpful and accomodating . I had no problem so far with t The dealership is very efficient . Mr Jeff Neise , the service manager , is very helpful and accomodating . I had no problem so far with this dealership . More