Pearson Toyota
Newport News, VA
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Quality product and professional & knowledgable sales staff I'm a real estate broker with over 25 years in the business. Before visiting Pearson, I had already decided Toyota would be my choice. I need transpor I'm a real estate broker with over 25 years in the business. Before visiting Pearson, I had already decided Toyota would be my choice. I need transportation that is comfortable, safe and VERY dependable. I have family members that currently own Toyota products and have since 2006. Their experience convinced me that Toyota would be my choice. Upon arrival at Pearson, I met with a sales rep to discuss what I was looking for. He was extremely knowledgeable of the products and was able to show me what I was looking for almost immediately. The experience was pleasurable from beginning to end. More
absolute best vehicle purchase experience John Spain made the purchase THE BEST I have ever had. He was very knowledgeable & helpful which made the purchase easy . Everyone else involved in my John Spain made the purchase THE BEST I have ever had. He was very knowledgeable & helpful which made the purchase easy . Everyone else involved in my purchase were excellent More
Awesome service Each time I visit this dealership or call, they have provided nothing but excellent customer service. I am much closer to another big named Toyota De Each time I visit this dealership or call, they have provided nothing but excellent customer service. I am much closer to another big named Toyota Dealership but will drive out of my way to choose Pearson each time. More
Outstanding team that takes care of the customer. Outstanding service door-to-door. From the sales team, to the business transaction team to the maintenance team service to the customer is always at Outstanding service door-to-door. From the sales team, to the business transaction team to the maintenance team service to the customer is always at the forefront. More
Excellent Customer Service! Johnathan was my sales rep and now I see why they call him TK ( Toyota kid ). He was very professional and knowledgeable. He took the time on his day Johnathan was my sales rep and now I see why they call him TK ( Toyota kid ). He was very professional and knowledgeable. He took the time on his day off to help answer questions and make the deal happen. Highly recommend Pearson. Good job guys! More
New car purchase This is my second new car purchase in the last two years from Pearson. Great staff very helpful . I have another Toyota Dealership I pass to get to This is my second new car purchase in the last two years from Pearson. Great staff very helpful . I have another Toyota Dealership I pass to get to Pearson and I will always choose Pearson More
Great experience I have owned four Toyotas the first in 1996. Leased and owned.......I have found the sales associates and service associates knowledgeable and helpful I have owned four Toyotas the first in 1996. Leased and owned.......I have found the sales associates and service associates knowledgeable and helpful. When it came time to replace my 18 year old Camry (which was still running with no problem) I didn't even consider another make auto. More
Loaner for the weekend When the service of my Prius unexpectedly required extensive work, I was quickly given a complimentary loaner vehicle until the work was completed. When the service of my Prius unexpectedly required extensive work, I was quickly given a complimentary loaner vehicle until the work was completed. Very happy. More
Easy and free mantanance on my new Prius Quick and easy to get my free Totota 5000 miles maintnace and tire rotation. They arranged for an appointment the day I called and they knocked it o Quick and easy to get my free Totota 5000 miles maintnace and tire rotation. They arranged for an appointment the day I called and they knocked it out in about 45 minutes. More
5 star service I had a great experience at Pearson Toyota with my recent lease. Kristin White was my sales agent, she was very professional, friendly and worked to I had a great experience at Pearson Toyota with my recent lease. Kristin White was my sales agent, she was very professional, friendly and worked to get me exactly what I wanted. I will strongly recommend family and friends to Kristin. More