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Pearson Toyota

Newport News, VA

3.7
597 Reviews

12978 Jefferson Ave.

Newport News, VA

23608

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Showing 597 reviews

May 20, 2017

Awesome Service I recommend Pearson Toyota. Awesome dealership. Jaymes Davidson has been my salesman since Rav 4"s were introduced to the public. I have since purcha More

by cranneye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaymes davidson
May 20, 2017

Professional, prompt, efficient Pearson Toyota and my Service Advisor Jose Garcias has addressed every warranty/service concern/issue to my complete satisfaction. Management and Ser More

by Van Nuys Blvd.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcias; Marty Teasdale
May 13, 2017

Do not trust them In a nutshell, Craig lied to me and actually had my Rav listed as I voluntarily left it there after I purchased a new 4Runner...when i called Craig h More

by Sheila Bean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg S
May 04, 2017

Highly Recommend Pearson Toyota! I highly recommend Pearson Toyota. They are not pushy and are extremely helpful. This was my first time buying a car and they made the process very ea More

by Ashlee717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
April 28, 2017

Service was excellent. The service was excellent. Very helpful without feeling overwhelmed. Our salesperson Nicholas Rhew was very helpful and thorough with explaining every More

by Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim - finance manager
April 26, 2017

Brief Seervice Visit Just in for an oil change. Had an appointment. Was greeted promptly and check-in was pretty quick. Clearly the technician looked the vehicle over - More

by BillT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garzias
April 25, 2017

Straight Forward and Honest I chose to come to Pearson Toyota for service and repair of my Toyota Sequoia after becoming sorely disappointed with the dishonesty and attempts to p More

by SemperDiem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
April 23, 2017

Quick and no-hassle negotations I generally do not like the car buying experience, as high-pressure sales tactics tend to drive me away. Buying this car was just the opposite. Quic More

by Jerry Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Spain, Butch Capps
April 23, 2017

Fantastic I would like 5 star rating to Greg because he was really helpful towards me to choose my new car. Greg helped me in all the ways to convince my parent More

by Vishan Patel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg, and Marty
April 17, 2017

Sold and Bought I came in to sell my 2016 Toyota Tundra ($2000 more than CarMax offered) and ended up also buying a used Jeep that better fit my needs. Great Job Cel More

by jerry456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celeste Cooke
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