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Pearson Toyota

Newport News, VA

3.7
597 Reviews

12978 Jefferson Ave.

Newport News, VA

23608

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Showing 597 reviews

April 08, 2018

"Such an easy experience and stress free" My husband and I just went to see a Prius Prime last Friday. Nigel Birch knew everything about the car. He was very professional and spent a lot of ti More

by Sharon GD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nigel Birch, Richard Marchese, Gregory Sewell
April 04, 2018

Great Experience My recent car buying experience with Pearson Toyota could not have been better. Rich and Marty were both extremely helpful and made sure that we got e More

by Eric F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Marchese, Marty Teasedale
March 28, 2018

Pleasant Experience My experience working with Jaymes was excellent. He was very professional, knowledgeable, answered all of my questions in a timely manner and delivere More

by Ann M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaymes Davidson, Jorge Oquendo
March 22, 2018

10K Service I came in yesterday for 10k service on my Tacoma and I gotta say the experience was pleasant. Jeremy was very friendly and welcoming throughout the ap More

by Ellorin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Wolfe
March 15, 2018

Professional and helpful The Pearson team wasn't in a hurry to make a sale. Instead they were concerned with me finding the right truck and took the time to explain features. More

by Mike Hicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Sewell, Jorge Oquendo
March 13, 2018

Professional and nice They explain what was going be done and where very professional and fast on getting the job done. The waiting area was very clean, and so was the chil More

by Sandman321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Cardwell
March 10, 2018

Never going back They lost my business for sales awhile back but the service department was still doing a ok job till the other day. I had an appointment at 10 for a More

by Henshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gold team I think
March 10, 2018

Best new car shopping experience ever Greg Sewell met us in the parking lot, listened carefully to understand our needs and desires, showed us several cars and helped us find the exact mat More

by Robert G.
Recommend Dealer
Yes
Employees Worked With
Greg Sewell
March 08, 2018

Very happy Pearson Toyota has a great environment when you first walk in. I spoke with Alyx before coming in. Very nice and professional young lady. She took her More

by chrispear67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyx Carneal
March 07, 2018

Good repairs We have always had good service from Pearson's on our Prius which is why we always use them for all our repair and maintenance needs. More

by Prius owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Oquendo
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