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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,577 Reviews
Call Service Center (352) 622-4111

3,577 Reviews of Pearson Nissan Of Ocala - Service Center

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April 05, 2024

Zach was extremely helpful. As a recent widow he was able to tell me what my vehicle needed and explain why.As long as he is my "consultant" I will be coming back to the deale More

by STANELPAPEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Pearson Nissan Of Ocala responded

We're glad to know that Zach was able to provide you with the necessary information and support at Pearson Nissan of Ocala. It's great hearing your car maintenance went smoothly, we look forward to seeing you for future visits!

Helpful
April 05, 2024

Nissan dealership in Ocala is a great place, we deal with Christina for all my car services. Thank you for your great customer service. More

by RYENQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2024 -

Pearson Nissan Of Ocala responded

Hi R Yenque! We're glad to know that you had a great experience with Christina and our team at Pearson Nissan of Ocala. Thank you for your kind words about our customer service!

Helpful
April 04, 2024

Very courteous, very professional and great service provided. Costumer oriented staff. Was a good experience. More

by ALEX.RODRIGUEZ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Pearson Nissan Of Ocala responded

Alex, we're glad to know you found our team courteous and professional. We strive for excellent service so it's great that your experience reflected this. If there are any areas where we could have improved or if you need anything else in the future, please don't hesitate to reach out! Thank you, Nia Orona - Owner Loyalty Manager - (352) 622-4111

Helpful
March 29, 2024

Everything went very well. The staff was courteous and helpful. I would highly recommend this dealership. More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2024 -

Pearson Nissan Of Ocala responded

Bonnie, we're delighted to know that our team at Pearson Nissan of Ocala was able to assist you effectively. Thank you for choosing and recommending us! We'll see you next time. Safe travels!

Helpful
March 29, 2024

Did not wash truck. .and did not fill wiper fluid.. my light stays on.. and price went up by $30.. so pay more.. for less.. More

by BRITTAFOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Pearson Nissan Of Ocala responded

Britta, I'm sorry to see that your recent visit didn't meet expectations. It's important to us that every customer leaves satisfied and it seems we fell short this time around. We'd like the opportunity to make things right - please reach out so we can discuss further how best we can assist you with these issues. Thank you, Nia Orona - Owner Loyalty Manager - (352) 622-4111

Helpful
March 29, 2024

Very knowledgeable and helpful. Was a great contact and kept me well informed. Waiting facility was very pleasant. More

by GBC3356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Pearson Nissan Of Ocala responded

Hi! We're glad to know that you found our team knowledgeable and helpful at Pearson Nissan of Ocala. We strive to keep our customers well-informed throughout their visit. Thank you for your positive feedback!

Helpful
March 29, 2024

Cristina is the best. She is always so helpful and always ready to get me the answers I nees More

by DANAMARIE122
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Pearson Nissan Of Ocala responded

Dana, thank you for the review. We're happy to hear that Cristina always provides you with such wonderful service. If there's anything we can do to make your next experience a five-star one, we would appreciate your feedback! Respectfully, Nia Orona - Owner Loyalty Manager - (352) 622-4111

Helpful
March 28, 2024

Christina has been an excellent worker. She is patient and explains the work to be done. More

by HIGHWAYLOVE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Pearson Nissan Of Ocala responded

Thank you for the kind comments - Christina will be thrilled to hear them! We appreciate your business here at Pearson Nissan of Ocala and look forward to seeing you again next time!

Helpful
March 28, 2024

Samantha was very helpful to accommodate my service asap including being able to pick up my car on a Sunday. I really saw she had my ppw prepared on my her desk already. I had a wonderful ride with Mr. Fra More

by HAZELTAN87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
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Mar 28, 2024 -

Pearson Nissan Of Ocala responded

Hazel, it's great to know Samantha and Frank were able to provide you with such a positive experience at Pearson Nissan of Ocala. We appreciate your feedback!

Helpful
March 28, 2024

Professional and speedy service Nice waiting facilities. Also thay have discounts for service member and veterans. More

by ROLODIVE00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Pearson Nissan Of Ocala responded

Hi Rolo! We appreciate your feedback! It's great to know that you enjoyed our professional and speedy service at Pearson Nissan of Ocala. We're proud to offer discounts for service members and veterans, thank you for recognizing that. Safe travels ahead!

Helpful
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