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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,909 Reviews
Call Service Center (352) 622-4111

3,909 Reviews of Pearson Nissan Of Ocala - Service Center

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July 17, 2023

The service received during my visit was prompted, detailed, explicit in their recommendations regarding maintenance follow up. More

by FJBANCHON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Pearson Nissan Of Ocala responded

Thank you for sharing your positive experience with us! We're glad to hear that our team at Pearson Nissan of Ocala provided prompt and detailed service, along with helpful maintenance recommendations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Have a great day!

July 17, 2023

Good service and good customer relations. Good experience overall. Like taking my car there for service. More

by LILLYHRNDZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the great review! We're happy to hear that you had a positive service experience at Pearson Nissan of Ocala. Our team appreciates your support and looks forward to assisting you again in the future. Drive safely!

July 17, 2023

Pearson Nissan came to our rescue and we are very thankful. They went above and beyond to help us get back on the road when we needed it most! More

by SHARI.CUTLIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Beck, Brian Collins
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Jul 17, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the positive review! We're glad that our team at Pearson Nissan of Ocala was able to assist you and get you back on the road. Your kind words mean a lot to us. Drive safely, and we hope to see you again in the future!

July 16, 2023

she was very professional and the waiting time was good. I will recommended for the everybody. More

by ALEJANDRA.VELASCO711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2023 -

Pearson Nissan Of Ocala responded

We're so happy to hear it, Alejandra. We hope you visit Pearson Nissan of Ocala again soon! Thank you!

July 16, 2023

This is more about the man that worked on my car. He was amazing! I can't remember his name off hand but, I love him and he made me feel attended too. I trusted him with my car 100 percent! More

by Bcarpie84
Recommend Dealer
Yes
Employees Worked With
Can't remember his name
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Jul 18, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the kind words! We're happy to hear that our team provided such an amazing service experience. Your trust means a lot to us, and we appreciate your support. Have a great day! - Pearson Nissan of Ocala

July 16, 2023

Took my 2019 Titan for service. Mentioned a specific problem, but the tech decided it was another problem. Cost me a day for parts. Then the tech decided I was correct so it cost me More

by JCASELMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Collins
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Jul 24, 2023 -

Pearson Nissan Of Ocala responded

We appreciate you taking the time to share your experience. We apologize for any inconvenience caused during your recent service visit. Your feedback is valuable to us and we will make sure to address this with our team. If there's anything else we can do for you, please let us know. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

July 16, 2023

They were great on my visit. They found the issue and made it a pleasant and quick visit. More

by GREGENGLE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Only there for service and Isaac was great
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Jul 18, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the 5-star review! We're delighted to hear that our team provided exceptional service during your visit. We appreciate your kind words and hope to see you again! - The Pearson Nissan of Ocala Team

July 15, 2023

Isaac has listened and taken care of my concerns about my truck. He is a stellar service advisor More

by ELLISMELISSA457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2023 -

Pearson Nissan Of Ocala responded

Thank you for reaching out and sharing your positive experience with Isaac, We truly appreciate your kind words and are delighted to hear that he took excellent care of you at Pearson Nissan of Ocala! We'll see you next time!

July 15, 2023

You guys replaced my air compressor but because I tile you what was wrong with my air compressor and you didn’t do a diagnostics now you want to charge me because the compressor is making a noise total jo More

by Never by another Nissan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Pearson Nissan Of Ocala responded

I'm sorry to hear about the issue you experienced with your air compressor. We strive to provide accurate diagnostics and efficient repairs, so it's disappointing that we missed the mark in this case. I would like to personally assist you with resolving this matter, so please reach out to me at your earliest convenience. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

July 15, 2023

Visited the service Dept for oil change and tire rotation Service department provided excellent service More

by KNOXTERESA
Recommend Dealer
Yes
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Jul 18, 2023 -

Pearson Nissan Of Ocala responded

Thank you for choosing Pearson Nissan of Ocala for your oil change and tire rotation! We're happy to hear that our team provided excellent service. We appreciate your feedback and hope to see you again. Drive safely!

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