Back

Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,908 Reviews

3,908 Reviews of Pearson Nissan Of Ocala - Service Center

Sort by
July 23, 2023

Cristina went above and beyond to make sure all issues were taken care of in resolving the warranty work that I needed done. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Pearson Nissan Of Ocala responded

Andrew, thank you for leaving us a five-star review! We're glad to hear that Cristina provided exceptional service and took care of all your warranty work. We appreciate your business and hope to see you again at Pearson Nissan of Ocala in the future!

July 23, 2023

Worst dealership ever. I would never do business here again. Absolute scam on people and complete rip off. Charged $370 to look at vehicle and not even fix or let me know w More

by Kipp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristina Rosario
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the review, Kipp. I'm sorry to hear you're not satisfied with the service provided by our team and encourage you to contact me directly if you'd like to discuss this situation in greater detail. Respectfully, Nia Orona - Owner Loyalty Manager - (352) 622-4111

July 23, 2023

They are attentive to cars needs. They want you to come back and keep up with cars safety. More

by peggybaptiste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Pearson Nissan Of Ocala responded

We are so happy that our Pearson Nissan of Ocala team earned your five stars. Thanks, Peggybaptiste!

July 23, 2023

Took great care of me for a last minute emergency call. Tim as always if amazing came out and spoke with me regarding my vehicle & what he was doing to correct the situation. More

by KIMKOS344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim is amazing, Brian Collins
Jul 25, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the great review! We're glad that Tim was able to assist you right away. At Pearson Nissan of Ocala, we strive to provide excellent service and take care of our customers' needs. Drive safely, and we hope to see you again in the future!

July 22, 2023

Great customer service and very nice to work. They communicated well with us and seem honest too. We would go back again for service. Thanks! More

by MATTHEW.RAISCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Collins
Jul 25, 2023 -

Pearson Nissan Of Ocala responded

Hey Matthew, thank you for the great review! We're happy to hear that our team at Pearson Nissan of Ocala provided excellent customer service and made your experience a positive one. We appreciate your recommendation and look forward to serving you again!

July 22, 2023

Then two guys are awesome help, and informative. . now they want me two type more ish, not the guys the survey More

by markme231990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Pearson Nissan Of Ocala responded

Hey Mark! Thanks for the great review. We're glad our team was helpful and informative during your visit to Pearson Nissan of Ocala. We appreciate your feedback, and we hope to see you again soon!

July 22, 2023

Friendly staff that kept me informed while my car was being serviced. Work done in a timely manner. More

by AMTREESH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the great review! We're happy that our team provided you with excellent customer service during your visit. We'll see you next time at Pearson Nissan of Ocala!

July 22, 2023

Zack McQuaig was great to work with. Great communication and top notch customer service. He gave me all the confidence in the world that we were well cared for. Pleasant experience for h More

by jeff.hill86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the great review! We're glad to hear that Zack provided excellent communication and top-notch customer service. It's always our goal to make sure our customers feel well cared for. If you ever need any further assistance, don't hesitate to reach out. - Pearson Nissan of Ocala

July 21, 2023

They are professional when you arrive to drop off your vehicle and the service advisor listens to your concerns. More

by lijah4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the positive review! We're glad to hear that our team at Pearson Nissan of Ocala provided professional service and listened to your concerns. We appreciate your business and hope to see you again in the future!

July 21, 2023

I took my 2021 Nissan Rogue in for scheduled maintenance oil change without an appointment around 11am. The had the work done, ready to be picked up, and it was cleaner than the hen I dropped it off. Servic More

by JOSEPH.BYDRAGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Pearson Nissan Of Ocala responded

Hey Joseph, thank you for choosing Pearson Nissan of Ocala for your 2021 Nissan Rogue scheduled maintenance. We're happy to hear that our team provided you with a prompt and efficient service experience. We appreciate your recommendation and look forward to serving you again in the future!

...
76
...