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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,690 Reviews

3,690 Reviews of Pearson Nissan Of Ocala - Service Center

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July 30, 2019

SCHEDULED MAINTENANCE Alfred "Al Jay" Icalla, has always been courteous ,and helpful when we brought our vehicle in for service. The service department has been excellent. More

by DMISSINGLINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla
July 28, 2019

AL JAY. IN SERVICE DEPT IS AWESOME!! THE SERVICE DEPT IS VERY GOOD. I ALWAYS DEAL WITH AL JAY WHO IS TOTALLY AWESOME ie RESPONSIVE, FRIENDLY, KNOWLEDGEABLE, ACCOMMODATING AND HAS A CAN DO More

by FLYGUY5069
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla
July 28, 2019

Great job Great service department Al Jay is the best!!! Keeps you informed and always follows through with the right repair for the right price. Always gives More

by MEDAUB2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla
July 28, 2019

Great experience Needed quick repair and they were on it. Super friendly service, great sense of humor from my tech and a great waiting area. Overall awesome experienc More

by SDFL1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 27, 2019

Appreciation Can’t say enough about Nissan’s great service especially with AJ’s help. He took over my work order when then the other agent didn’t show up. More

by KMTKIRBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla
July 26, 2019

Noise after oil change and multipoint inspection was done pr Would not return to Pearson Nissan. Being a loyal customer for 5 years didn't matter to sales of sales manager. Pearson Nissan employee turnover is hi More

by MEYGAN31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaac Velazquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2019

Great service . Love coming to Nissan with my car, where they always seem to take great care of not only my car, but me as well. George was also able to save me a l More

by GULLINGMICHELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George St John and the courteous shuttle driver
July 26, 2019

Excellent Customer Service! The service team went above and beyond to make sure that my Pathfinder was serviced correctly and timely. Alfred, Adam & Brian were amazingly helpful More

by THESTARKNESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Brian Purdy, Alfred "Al Jay" Icalla
July 25, 2019

great service and great advise Have no complaints very friendly and professional, service is quick and always informed of what's going on with your vehicle if there is any other iss More

by LOCO102857
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 25, 2019

Great service Even though I came on the wrong day for my appointment, Issac was able to get me in. This is outstanding service. A company who, if they can, will pr More

by HERMANSOFFLORIDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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