Pearson Nissan Of Ocala - Service Center

Oil Change and Tire rotation My wife brought our Maxima in for Oil Change & Tire Rotation & Balance. Issac provided great service and explained why he recommended not rotating tir My wife brought our Maxima in for Oil Change & Tire Rotation & Balance. Issac provided great service and explained why he recommended not rotating tires, since I had to replace one tire that got a spark plug (yes you read that right) in one of my tires and I had to replace it while traveling. Issac always does a great job on seeing things thru. More

Courteous and effective This service department is courteous, customer oriented, efficient and the techs get the job done in a timely manner and get it right the first try. F This service department is courteous, customer oriented, efficient and the techs get the job done in a timely manner and get it right the first try. Folks of all levels come around and are accessible even the GM wanders through the show room and chats with customers. Tech Tim is one of the most customer service oriented service savy techs I have ever met in my 50 years of driving. Current service was on my 3rd vehicle purchased from this Nissan dealer. Integrity matters in all things including selling and serviceing motor vehicles. Service done right may “sell it” but service done right will definitely help get repeat sales. If I were in the car sales business I would have the sales managers take a service advisor and service tech out for lunch every month. More

quick The service team was quick to analyze and work on the issues the car had. They went out of their way for me and very grateful for that. The service team was quick to analyze and work on the issues the car had. They went out of their way for me and very grateful for that. More

3 hour Oil Change with Apointment I made an appointment for an oil change and after promised a 1 hour wait I was waiting for 3 hours and they lost my paperwork and said the person who I made an appointment for an oil change and after promised a 1 hour wait I was waiting for 3 hours and they lost my paperwork and said the person who took care of me when I got here left and he left my paper work with someone else and I wasn’t informed till I asked why I had been waiting 3 hours for a scheduled oil change. Very disappointed More

Great service We had a very great service experience. Staff was very friendly and everything we needed got taken care of in a very timely manner. Everyone was profe We had a very great service experience. Staff was very friendly and everything we needed got taken care of in a very timely manner. Everyone was professional. More

Great Customer Svc This location has a great staff. Al Jay is a very knowledgeable and courteous service advisor. I would recommend anyone with or without a Nissan to go This location has a great staff. Al Jay is a very knowledgeable and courteous service advisor. I would recommend anyone with or without a Nissan to go there for assistance. More

Efficient, courteous friendly Nissan dealership always prompt and efficient. Al Jay always attends to all the, d.etails necessary Very efficiently and friendly. Be happy to recomm Nissan dealership always prompt and efficient. Al Jay always attends to all the, d.etails necessary Very efficiently and friendly. Be happy to recommend Pearson Niece on to our friends. More

Regular oil change During servicing vehicle for regular oil change they found a situation that had to be corrected, The problem was discussed with me and was handled During servicing vehicle for regular oil change they found a situation that had to be corrected, The problem was discussed with me and was handled efficiently. More

Amazing Jimmy has been my advisor for many years! He is knowledgeable and the absolute best.! He cares about each and every client that walks through the door Jimmy has been my advisor for many years! He is knowledgeable and the absolute best.! He cares about each and every client that walks through the doors; and takes his time with all of them. More

A day of not so good Service WE called and requested a shuttle to do my Doctor visit while my car was serviced. Never got it and was late for my appointment. We thought that we WE called and requested a shuttle to do my Doctor visit while my car was serviced. Never got it and was late for my appointment. We thought that we were charged a lot for the service we received and did not get a free car wash they are suppose to give? All in all not too happy. More