Pearson Nissan Of Ocala - Service Center

Isaac Velazquez was great in doing his job. Courteous, frie. I am very happy with the service I received from Isaac Velazquez Service Advisor. He was courteous and prompt and kept updating me on the progress of I am very happy with the service I received from Isaac Velazquez Service Advisor. He was courteous and prompt and kept updating me on the progress of the service of my vehicle. More

No problems al very satisfied clean professional informative issacc is one of yout best guys that you have working at nissan he is the person i ask for if p al very satisfied clean professional informative issacc is one of yout best guys that you have working at nissan he is the person i ask for if possible More

Great service Like any service I expected to be waiting forever. However the service was fast, the staff was friendly and helpful and I have no qualms about returni Like any service I expected to be waiting forever. However the service was fast, the staff was friendly and helpful and I have no qualms about returning here again. I was very happy with Issac and the efficacy with which he assisted me. Thank you for the great Service! More

Too long of wait The service guy was great, but too long for just an oil change. Then they like to wash the vehicle, which took 45 minutes. I done paid for the service The service guy was great, but too long for just an oil change. Then they like to wash the vehicle, which took 45 minutes. I done paid for the service and others in the waiting came out and got in there cars before I did. They paid for service after I already did. Also, they were pushy on selling other service, that I did not want. More

Prompt and Efficient Service I needed to have the 20k maintenance check performed on our 2018 Murano and was extremely happy when Nicole was able to work me in on short notice. Sh I needed to have the 20k maintenance check performed on our 2018 Murano and was extremely happy when Nicole was able to work me in on short notice. She worked with us and found a time slot on the same day and in two hours! Once in and at the service department, we found that Chuck sacrificed his lunch break to accomodate us and process our visit. We found him professional and attentive to our needs, having identified an extremely dirty cabin air filter and helping us have that issue addressed. Our visit was a family affair, as I had my wife and two kids with me. Kudos to the folks that keep the Customer Lounge stocked with the goodies that kept us all entertained! Overall a great experience! Thank you! PS- I noticed that the service department takes care to cover the seat and floor to protect the vehicle for getting dirty while being serviced. A post service car wash would be an excellent additional step towards this experience. More

Oil Change I went in for an oil change after a 16 hr shift. I was in and out within 2 hours although a customer representative over the phone told me 30 minutes. I went in for an oil change after a 16 hr shift. I was in and out within 2 hours although a customer representative over the phone told me 30 minutes. Their customer service was impeccable. Chuck was very knowledgeable. See you again when the oil and filter light comes on. More

Always excellent service My service advisor Jimmy Morejon, as alwsys is profesional, personable and proficient in making sure my vehicle ia always serviced properly..I have My service advisor Jimmy Morejon, as alwsys is profesional, personable and proficient in making sure my vehicle ia always serviced properly..I have previously purchased 3 other vehicles from this dealership, all always serviced there as well. More

Wonderful experience Everyone I bumped into or ran into was just so friendly and nice. Everybody was helpful. It was just a wonderful experience. Issac was just wonderful Everyone I bumped into or ran into was just so friendly and nice. Everybody was helpful. It was just a wonderful experience. Issac was just wonderful helpful and knowledgeable. More

Service I am so pleased with Pearson...love my car and the service is excellent. Al Jay in service is the best...so friendly and courteous...the best! I am so pleased with Pearson...love my car and the service is excellent. Al Jay in service is the best...so friendly and courteous...the best! More

Had a 10,000 mile oil change. Appointment was for 9:00, I was out of there by 10:00. I found the waiting area to be clean and cheerful. Found Al Jay to be efficient and courteous. Appointment was for 9:00, I was out of there by 10:00. I found the waiting area to be clean and cheerful. Found Al Jay to be efficient and courteous. More