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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,697 Reviews

3,697 Reviews of Pearson Nissan Of Ocala - Service Center

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October 23, 2019

Routine Annual Service The staff was very helpful, and service was done much quicker than I expected. They took care of small details like even giving me a battery for my se More

by MCSPARKE2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2019

Honest Service I like working through Jimmy for my service needs. I feel he always listens and has things done as I ask. I am always satisfied with my service I rece More

by LindaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2019

Service Was in for Oil Change & Tire Rotation; All personnel were friendly & the Service Department Al Jay was very helpful, answered all Questions and had us More

by RLK17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla
October 22, 2019

Service department All-work in service department done on time and by very friendly staff. Thank-you. Wait time for the service was minimal. That's very important to me. More

by CJCOURTNEY51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George St John
October 22, 2019

Oil change My experience was great in every aspect :). Time management, costumer service and quality of work was optimal. Everybody was very professional. Even w More

by GRETYFLAWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2019

Good customer service Al Jay is our customer service man. He always takes good care of us. We called to come in, he said come in and they got us right in. We had an oil More

by JUDYANN123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Glucksman, Alfred "Al Jay" Icalla
October 20, 2019

Check out brakes I took my Murano in to get the breaks checked because it sounds like you’re pressing on a wet sponge. When we went in to pick it up they tried to bill More

by DES4521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Alfred "Al Jay" Icalla
October 20, 2019

Isaac was both courteous and professional. Isaac treated us as if we were the only customers he was helping. He had the work completed as promised and made a survey of our vehicle and recomme More

by SDECKER1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2019

had parts relaced in sun roof We always receive great service from Pearson Nissan. We feel like family here. Need I say more. Every time we are in for service I get a dealership r More

by THEVILLAGES5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel in the service department., Alfred "Al Jay" Icalla
October 19, 2019

Great service Pleasant and knowledgable service advisor. Work done on a timely basis.The technician did however forget to reset the maintenance due and oil change More

by JNBEVANS101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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