Pearson Nissan Of Ocala - Service Center

Excellent Customer Service I could take my car for an oil change anywhere. However, I bring it to Pearson Nissan Service Center for the excellent customer service. AJ Icalla a I could take my car for an oil change anywhere. However, I bring it to Pearson Nissan Service Center for the excellent customer service. AJ Icalla always goes tge extra mile with a smile. He's an asset to the company. More

Awesome Wow, great service and customer service. Greeted upon arrival, knew why I was there and how to pronounce my name.... unlike the "other" Nissan dealer Wow, great service and customer service. Greeted upon arrival, knew why I was there and how to pronounce my name.... unlike the "other" Nissan dealer we had been going to. Al Jay was great... kept me apprised of progress on work and explained everything completely. We'll be back! More

Oil change Very reasonable price for my oil change! Actually even cheaper than the quick stop places! George was my service guy and he was polite and nice and di Very reasonable price for my oil change! Actually even cheaper than the quick stop places! George was my service guy and he was polite and nice and didn’t try to trick me into thinking I needed more done to my car like so often happens when a girl comes in without her husband! Thank you! More

Responsive I’ve been using this service center for 8 years. During this time they have responded with positive changes in response to my comments. They have alwa I’ve been using this service center for 8 years. During this time they have responded with positive changes in response to my comments. They have always been professional and technically competent. They have taken effective corrective action to improve access to service scheduling and communication! More

Great Day I went to Nissan and had my Truck service by Al Jay and he was great like always thank you, then i purchased a Truck that same day from Mason and he w I went to Nissan and had my Truck service by Al Jay and he was great like always thank you, then i purchased a Truck that same day from Mason and he was great also, you all always are so go to me and my family what a great day. More

Service Department Excellence Everyone I worked with or met at the dealership was warm and engaging. Everything was explained in advance, and any questions I had were addressed. Everyone I worked with or met at the dealership was warm and engaging. Everything was explained in advance, and any questions I had were addressed. I would give the Service Department a PERFECT TEN score!!! Thank you all!! More

Oil change Al is always friendly and communication is alway great i had to wait long this time but maybe there was a shortage in the service center but all is ju Al is always friendly and communication is alway great i had to wait long this time but maybe there was a shortage in the service center but all is just fine. More

Great Service Took care of the oil change And the recall with no problems. We have bought many vehicles at this dealership and the sales and service is always great Took care of the oil change And the recall with no problems. We have bought many vehicles at this dealership and the sales and service is always great. More

Excellent service ,polite,helpful Very helpful, courteous, gave me the feeling he would discover what was wrong and be able to fix the problem. Told me to be sure and keep an eye out o Very helpful, courteous, gave me the feeling he would discover what was wrong and be able to fix the problem. Told me to be sure and keep an eye out on the gauge and if anything changed to come out immediately and he would take care of it More

I had a very good experience. Everyone was very friendly. They took care of the recall on my kicks backup camera. I also had a problem with my new iPhone not syncing my contacts. It brought in all my contact They took care of the recall on my kicks backup camera. I also had a problem with my new iPhone not syncing my contacts. It brought in all my contact names but no phone numbers, so I could not use the hands free. I called Nissan Bluetooth about 5 time’s hoping someone could tell me what the problem was. This was going on since September. When I took my kicks in for the camera they checked out my syncing problem and fixed it. More