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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,697 Reviews

3,697 Reviews of Pearson Nissan Of Ocala - Service Center

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November 30, 2019

Waited close to 4 hours ! Waited close to four hours to have an oil change, new battery installed & left rear tire checked for low air pressure showing on instrument panel. no More

by EVYROG1522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2019

People aggravated having to work and making up issues I'm waiting for a call from the manager of the Nissan. He was sick Friday. I was told he'll call me Monday or as soon as he returns I will not slander More

by WILLIAM RUSSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I would rather wait till I talk with the main general manager
November 30, 2019

Satisfied People are friendly, waiting room is comfortable, snacks are adequate. This time the wait time was reasonably short as I only had an oil change and t More

by MYSHADOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla
November 29, 2019

Great My engine light came on after having my car service the week before so i drove over to Pearson spoke to my service adviser he was very understanding a More

by CDR8213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2019 -

CDR8213 responded

Also the waiting area is clean with awesome snacks,car was washed thank you for that

November 28, 2019

Service I have purchased 5 cars in 14 yrs. from your dealership. The only thing that's stayed as good & professional all these years is Jimmy Morejon. He is e More

by SANDY.PAYTON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2019

Aljay was an awesome writer. I would totally recommend this place. The service staff was very helpful and punctual. When I’m in Ocala that’s the only place I’ll recommend taking a More

by MRC8213420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla
November 28, 2019

Recall appointment I had a very pleasant appointment for a recall on my truck. It was very easy to set up the appointment and when I came in Jimmy got my truck in quickl More

by Michael Donthnier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ridgway, Rudy Durand
November 27, 2019

Very good Exceptional service. No one bothering me to buy or look at a new car. It was nice to have snacks and coffee available. I was very pleased More

by ENGEL.SUSAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla
November 26, 2019

service they were great to deal with and had a great time while there. nice clean place to sit and wait nice people to talk with More

by PETERJARCZYK
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ridgway, Alfred "Al Jay" Icalla
November 26, 2019

They took my 2008 Altima and performed a miracle on it. Front end was developing a loud roar. The problem turned out to be a bad wheel bearing. Even though the service dept was running short on their tec More

by RAYDOBOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know the name of the tech who worked on my car.
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