Pearson Nissan Of Ocala - Service Center

Whole car inspection-oil/filter change I’m giving this rating because I’ve been to many Nissan dealerships where I live and when I came to this dealership and had Alfred help me out with my I’m giving this rating because I’ve been to many Nissan dealerships where I live and when I came to this dealership and had Alfred help me out with my car...I felt more confident and secure that my car was in good hands. The level of professionalism was really great and the customer service was even better. I would recommend everyone to this dealership. More

Superior customer service in a timely manner Great customer service, friendly, courteous employees. They take time to listen to you and answer ant questions you have. Facility is clean and presen Great customer service, friendly, courteous employees. They take time to listen to you and answer ant questions you have. Facility is clean and presentable. Love the snacks. More

Oil Change and RECALL Notice Parts Ordering Very quick service, twice as fast as normal for the oil/filter change. Will wait to hear back when the RECALL part arrives and then I'll return for t Very quick service, twice as fast as normal for the oil/filter change. Will wait to hear back when the RECALL part arrives and then I'll return for that replacement installation More

SO SO I had an oil change and tire rotation BUT they did the oil change not the tire rotation SO I had to wait an additional half hour. I had an oil change and tire rotation BUT they did the oil change not the tire rotation SO I had to wait an additional half hour. More

My questions/issues Thank you for taking the time to answer all my questions and address the items that needed to be taken care of. You didn't blow me off. Thank you for taking the time to answer all my questions and address the items that needed to be taken care of. You didn't blow me off. More

great service. I came in for a recall on my car and Al Jay took good care of me right away. Told me how long it would take and it took just that. Great service. Tha I came in for a recall on my car and Al Jay took good care of me right away. Told me how long it would take and it took just that. Great service. Thank You More

Disappointed Waited 2.5 hrs for oil and filter changed Rogue returned with oil stain on passenger seat, oil thumb print on door. After requesting prior to servic Waited 2.5 hrs for oil and filter changed Rogue returned with oil stain on passenger seat, oil thumb print on door. After requesting prior to service for tires to be balance in air distribution I then returned a 3 time to get it done and upon driving off realized one tire was off. Worker an attitude after I advised him 2 times of unsatisfactory services. Two other ladies plus one gentleman were experiencing some issues as well. More

Excellent The people at the service center are awesome. Even when things outside their control cause issues, they always make it right. They are not pushy and a The people at the service center are awesome. Even when things outside their control cause issues, they always make it right. They are not pushy and are very trustworthy. More

Great Day Thank you Al Jay for the great service you have given me and my family this year and year to come you are always helpful and understanding to the need Thank you Al Jay for the great service you have given me and my family this year and year to come you are always helpful and understanding to the needs of servicing are vehicles and I want too thank you for all you do. More

Great help as always. My car had two problems. The service professional helped me get both taken care of by going above and beyond what I expected. He stayed in touch to le My car had two problems. The service professional helped me get both taken care of by going above and beyond what I expected. He stayed in touch to let me know how the repairs were going. More