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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,697 Reviews

3,697 Reviews of Pearson Nissan Of Ocala - Service Center

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February 01, 2020

recall Brought Rogue in for rear camera visibility recall, found another issue prior to this recall, told Zach about it and after checking it out found it to More

by ANDEL3650
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach McQuaig
January 31, 2020

My cars are professionally and promptly maintained! I feel that both my 370z Nismo and Murano receive the most knowledgeable and competent service available anywhere! I'm particularly biased towards the More

by Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George St. John; Corey, nichole burchett
January 31, 2020

My very first experience 4 years ago made you feel stupid for asking a question. Recently, Very unresponsive, doesn't keep you informed and doesn't return phone calls when they say they will. Doesn't listen More

by Patricia Cress
Recommend Dealer
No
Employees Worked With
I can't rate the Service manager because I don't know his name but he never called either., Allie Shuta, Alfred "Al Jay" Icalla
January 31, 2020

Service on Nissan Rogue Had an oil change, tire rotation and recall remedy. As usual, Jimmy Morejon did an excellent job in handling our car's needs. Thanks Jimmy!!!! More

by MOEJACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2020

BLOWN MOTOR I purchased a certified pathfinder and within 40,000 miles - the motor is blown - I have submitted all service records but Nissan will not honor the w More

by DCOOK63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Garry Bradley
January 30, 2020

Great Service I had a less then expected wait time, got a $10 discount on service, and my tires got rotated. AlJay suggested I get new tires this spring. Awesome More

by CINDYMAC58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Older gentleman who checked me in was so polite and friendly., Alfred "Al Jay" Icalla
January 29, 2020

Oil change for Nissan 370Z Very happy with the service center and the dealership! We just moved to Ocala and I didn't want to take my 370Z to a quick lube joint. They did a very More

by SOUTHWOODMIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2020

not happy to long a wait for an oil change. not able to make an appointment over the phone...I do not go on line, I like to talk to a real person. we asked t More

by FRLIEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
all others were very nice, Garry Bradley
January 27, 2020

Time consuming and disappointed with the results. The noise in the steering still there. Was told it was normal. ??? Have had three Rogues and this one is rough in the shifting. Told that was normal More

by FAULKEE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
January 27, 2020

Great experience My experience at your service center was great. Isaac was outstanding! Professional, efficient really knew his stuff and everything he said happened a More

by TONUSPDF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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