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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,695 Reviews

3,695 Reviews of Pearson Nissan Of Ocala - Service Center

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July 21, 2024

Always timely, professional service. The service advisors keep you in the loop and will answer your questions calmly without judgement. More

by SERVEHIMONLY614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Pearson Nissan Of Ocala responded

Thank you for the feedback! We're glad to hear that our team at Pearson Nissan of Ocala always provides timely and professional service. We appreciate your support!

July 20, 2024

In and out quickly. Rosario was really nice and pleasant. Nothing else to add, bye. More

by RPGTEN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Pearson Nissan Of Ocala responded

This is great to hear! Thank you for leaving Rosario and Pearson Nissan of Ocala five stars!

July 20, 2024

Pearson Nissan Dealership was very nice place to do business.Sam the salesperson was very professional and knowledgeable.The managers were the Best. More

by MARTINJUDITH85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peeples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Pearson Nissan Of Ocala responded

We're delighted to hear that Sam and our team at Pearson Nissan of Ocala provided you with a great experience. Thanks for the kind words!

July 20, 2024

Vanessa is awesome! She is always very helpful when I come in for service. Love her customer service! More

by AGUILA44BUDDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Pearson Nissan Of Ocala responded

Thank you for the wonderful feedback - Vanessa will be thrilled to hear it! We appreciate you being a Pearson Nissan of Ocala customer and look forward to seeing you next time!

July 19, 2024

Very fast to get in for a service and also a very fast completion of my service that was preformed More

by 64CSANTIAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Pearson Nissan Of Ocala responded

We're happy to hear our Pearson Nissan of Ocala team provided you with quick & efficient service! Thanks so much for the review. We hope to see you again next time!

July 19, 2024

Services center placed blame on me to fix something that should be covered by warranty More

by KWANDAPOITIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristina Rosario
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Pearson Nissan Of Ocala responded

Kwanda, We're disappointed to see that your visit was anything but a stellar experience. We want to resolve your concerns and regain your confidence in us. Please reach out to discuss this with us. Thank you, Nia Orona - Owner Loyalty Manager - (352) 622-4111

July 17, 2024

Everyone was courteous and kinds they answered all of my questions and ensured I felt welcomed. More

by Amarilys716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Pearson Nissan Of Ocala responded

Thank you for the fantastic review! We look forward to seeing you next time! - Pearson Nissan of Ocala

July 17, 2024

Meets schedule obligations Isaac is very great with satisfactory customer service skills and professionalism Otherwise from the above, the dealership needs to sto adding on extra unwanted services to More

by TICO4LIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Pearson Nissan Of Ocala responded

Thank you for the feedback! We're glad to hear Isaac provided excellent service at Pearson Nissan of Ocala. We'll take your comments about additional services into consideration as we strive to improve.

July 16, 2024

So far everything is good. Isaac was very good with customer, and the person who sold us the car was also great. We're just quite disappointed to see that the 2024 car cost les More

by GOTWICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience with Pearson Nissan of Ocala. We're glad to hear that Isaac and our team provided good service, though we understand your disappointment regarding the pricing difference. We appreciate your feedback!

July 16, 2024

Great people and friendly. Good job. They don’t make you wait forever…. Thumbs up 👍👍👍 More

by RITADMORAES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Pearson Nissan Of Ocala responded

Thank you, Rita! We're happy you had such a positive visit to Pearson Nissan of Ocala! We'll see you at your next appointment!

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