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Pearson Nissan Of Ocala

Ocala, FL

4.6
4,773 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 4,773 reviews

July 22, 2023

Zack McQuaig was great to work with. Great communication and top notch customer service. He gave me all the confidence in the world that we were well cared for. Pleasant experience for h More

by jeff.hill86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the great review! We're glad to hear that Zack provided excellent communication and top-notch customer service. It's always our goal to make sure our customers feel well cared for. If you ever need any further assistance, don't hesitate to reach out. - Pearson Nissan of Ocala

July 22, 2023

Friendly staff that kept me informed while my car was being serviced. Work done in a timely manner. More

by AMTREESH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the great review! We're happy that our team provided you with excellent customer service during your visit. We'll see you next time at Pearson Nissan of Ocala!

July 22, 2023

Great customer service and very nice to work. They communicated well with us and seem honest too. We would go back again for service. Thanks! More

by MATTHEW.RAISCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Collins
Jul 25, 2023 -

Pearson Nissan Of Ocala responded

Hey Matthew, thank you for the great review! We're happy to hear that our team at Pearson Nissan of Ocala provided excellent customer service and made your experience a positive one. We appreciate your recommendation and look forward to serving you again!

July 22, 2023

Then two guys are awesome help, and informative. . now they want me two type more ish, not the guys the survey More

by markme231990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Pearson Nissan Of Ocala responded

Hey Mark! Thanks for the great review. We're glad our team was helpful and informative during your visit to Pearson Nissan of Ocala. We appreciate your feedback, and we hope to see you again soon!

July 21, 2023

They are professional when you arrive to drop off your vehicle and the service advisor listens to your concerns. More

by lijah4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the positive review! We're glad to hear that our team at Pearson Nissan of Ocala provided professional service and listened to your concerns. We appreciate your business and hope to see you again in the future!

July 21, 2023

I took my 2021 Nissan Rogue in for scheduled maintenance oil change without an appointment around 11am. The had the work done, ready to be picked up, and it was cleaner than the hen I dropped it off. Servic More

by JOSEPH.BYDRAGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Pearson Nissan Of Ocala responded

Hey Joseph, thank you for choosing Pearson Nissan of Ocala for your 2021 Nissan Rogue scheduled maintenance. We're happy to hear that our team provided you with a prompt and efficient service experience. We appreciate your recommendation and look forward to serving you again in the future!

July 21, 2023

Great dealership, great sales personal , helps works with you to get vehicle you want excellent customer service More

by Stracing8@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles and Jeff , Jim Spaulding
Jul 24, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the great review! We're glad to hear that our dealership and sales team provided excellent customer service at Pearson Nissan of Ocala. If there's anything else we can assist you with, please don't hesitate to reach out. Have a wonderful day!

July 20, 2023

Has to get my oil change almost a month early over a few miles. I spent over $20k on this used car & was trading it in this December. I will be sure to take my business elsewhere. If one oil change w mak More

by orchid.impetus-0d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
Jul 24, 2023 -

Pearson Nissan Of Ocala responded

Thank you for reaching out. I'm sorry to hear of your frustration and would appreciate the opportunity to discuss the situation with you in greater detail. When you have a moment, would you please contact me directly? Thanks again, Nia Orona - Owner Loyalty Manager - (352)622-4111

July 20, 2023

Called in appt. for a tire repair-got there 20 minutes earlier than scheduled time-was told by service rep it would be 1 to 1&1/2 hrs for repair. Service took 1 hr More

by jar1246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Pearson Nissan Of Ocala responded

Thank you for bringing this to our attention. We apologize if the wait time was longer than expected, but we're glad that your tire repair was completed successfully. Your feedback is important to us and we'll use it to improve our service in the future. Have a great day!

July 20, 2023

Bought used car elsewhere; paid $160 to look at all. All they found was motor mount issue & told them about fuel/air code & replaced. Next day came back for same knocking noise. Then Tie rod boot VERY o More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaac Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the review, Kathy. I'm sorry to hear you're not satisfied with the service provided by our team and encourage you to contact me directly if you'd like to discuss these concerns in greater detail. Respectfully, Nia Orona - Owner Loyalty Manager - (352)622-4111

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