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Pearson Nissan Of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
4,773 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 4,773 reviews

July 23, 2023

I have taken several surveys since my car service. It’s apparent you want a different outcome. Read the prior two. More

by KATHYS.BENTLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Pearson Nissan Of Ocala responded

Kathy, thank you for taking the time to provide your feedback. We appreciate all customer input as it helps us improve our services. If there is anything specific you would like to discuss or any issues that need addressing, please don't hesitate to reach out directly. Thank you! - Nia Orona - Owner Loyalty Manager - (352)622-4111

July 23, 2023

They are attentive to cars needs. They want you to come back and keep up with cars safety. More

by peggybaptiste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2023 -

Pearson Nissan Of Ocala responded

We are so happy that our Pearson Nissan of Ocala team earned your five stars. Thanks, Peggybaptiste!

July 23, 2023

Worst dealership ever. I would never do business here again. Absolute scam on people and complete rip off. Charged $370 to look at vehicle and not even fix or let me know w More

by Kipp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristina Rosario
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the review, Kipp. I'm sorry to hear you're not satisfied with the service provided by our team and encourage you to contact me directly if you'd like to discuss this situation in greater detail. Respectfully, Nia Orona - Owner Loyalty Manager - (352) 622-4111

July 23, 2023

I appreciate how they took the time to text me important details about my car that needed attention. More

by DSANDERS352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name
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Jul 25, 2023 -

Pearson Nissan Of Ocala responded

Thank you for your kind words! We are delighted to hear that you appreciate the effort we put into ensuring you are well informed about your car's condition at Pearson Nissan of Ocala! Our main priority is to provide excellent customer service and keep you safe on the road.

July 23, 2023

Great service. Pleasant service representatives. Clean showroom and facilities. Nice waiting room, snack and beverage area. More

by VASCONY72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the great review! We're happy to hear that you had a great service experience at Pearson Nissan of Ocala. We appreciate your business and shall see you on your next visit! Safe travels!

July 23, 2023

They did well and kept in contact with me during the time they serviced my vehicle until the time they were done. More

by diondrapinckney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Pearson Nissan Of Ocala responded

Diondra, thank you for taking the time to leave us a review. We're glad to hear that our team kept in contact with you throughout the service process. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you! - Nia Orona - Owner Loyalty Manager - (352)622-4111

July 23, 2023

Took great care of me for a last minute emergency call. Tim as always if amazing came out and spoke with me regarding my vehicle & what he was doing to correct the situation. More

by KIMKOS344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim is amazing, Brian Collins
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Jul 25, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the great review! We're glad that Tim was able to assist you right away. At Pearson Nissan of Ocala, we strive to provide excellent service and take care of our customers' needs. Drive safely, and we hope to see you again in the future!

July 23, 2023

We had an extremely positive experience with this dealership until it came time to write a check. It went from a great experience to a very negative experience More

by cindi.bowen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff, Michelle, Mike
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Jul 25, 2023 -

Pearson Nissan Of Ocala responded

Cindi, thank you for your feedback. We appreciate you bringing this to our attention and we apologize if there was any inconvenience during the payment process. If there's anything else we can do to assist you, please let us know. Have a great day!

Jul 25, 2023 -

cindi.bowen responded

Do you want to know what happened???

July 23, 2023

Isaac is hands down one of best Service Reps I ever had. He is attentive, a great communicator, and gets you in and out as quickly as possible. I highly recommend. More

by Tammy M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Pearson Nissan Of Ocala responded

Hi Tammy! Thank you so much for the kind words about Isaac! We're glad to hear that he provided you with exceptional service. We appreciate your recommendation and look forward to assisting you in the future at Pearson Nissan of Ocala. Have a great day!

July 23, 2023

Very efficient and thorough service. Xxxxxxx x x x f s h thank you. Will return again More

by LAMBPOST2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Collins
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Jul 25, 2023 -

Pearson Nissan Of Ocala responded

We really appreciate you taking the time to leave Pearson Nissan of Ocala this awesome review, thank you!

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