Pearson Nissan Of Ocala

Helpful in every way. The service department is great. Isaac the service advisor is very attentive and knowledgeable. I went for an oil change and my engine filter was sup The service department is great. Isaac the service advisor is very attentive and knowledgeable. I went for an oil change and my engine filter was super dirty and they showed me the picture and changed it on the spot. Glad I had my oil changed and received a good report card on my car. Thank you Isaac for your help. More

First service I was very surprised about the excellent service. Isaac was very friendly and helpful. I can recommend Pearson Nissan for the service and also for the I was very surprised about the excellent service. Isaac was very friendly and helpful. I can recommend Pearson Nissan for the service and also for their comfortable waiting area with coffee and snacks More

Oil change/ 1st maintenance on certified vehicle Service was quick and performed as I requested. Service advisor was friendly and knowledgeable. He explained the procedure and seemed genuinely intere Service was quick and performed as I requested. Service advisor was friendly and knowledgeable. He explained the procedure and seemed genuinely interested in my satisfaction with the service performed. More

Greatest Good service in short period time, car out more clean that you bring, good beverages, snack I’m recommend the dealer, the staff is great too! Good service in short period time, car out more clean that you bring, good beverages, snack I’m recommend the dealer, the staff is great too! More

SERVICE FOR MY TITAN TRUCK ALWAYS PLEASED WITH MY SERVICE. JIMMY TAKES GREAT CARE OF ME AND ANSWERS ANY QUESTIONS I MAY HAVE. PRICES SEEM FAIR. I LOVE THAT THE TRUCK GETS WAS ALWAYS PLEASED WITH MY SERVICE. JIMMY TAKES GREAT CARE OF ME AND ANSWERS ANY QUESTIONS I MAY HAVE. PRICES SEEM FAIR. I LOVE THAT THE TRUCK GETS WASHED AND VACUUMED UPON RETURN. ALL IN ALL - GREAT More

Poor customer service! Some of your customer service agents should not be working for Nissan. Please make necessary changes, or trainings to your current staff. Thanks for y Some of your customer service agents should not be working for Nissan. Please make necessary changes, or trainings to your current staff. Thanks for your concern. More

Isaac always does an excellent job when we come in for service. He pays attention to our problems and follows through on the work and gets us out as quickl always does an excellent job when we come in for service. He pays attention to our problems and follows through on the work and gets us out as quickly as possible. More

oil change usually I give a five star rating. This time, I arrived early for a 10am appointment. Usually I am directed to someone in the service department, but usually I give a five star rating. This time, I arrived early for a 10am appointment. Usually I am directed to someone in the service department, but this time I was asked to go directly to the waiting area. At 10:30, noone had contacted me so I went looking for someone to help me. Apparently, I got lost in the shuffle. More

Recall They were prompt with handling the upgrade on the computer. Also washed the vehicle. Said it would take about an hour and that's about how long it t They were prompt with handling the upgrade on the computer. Also washed the vehicle. Said it would take about an hour and that's about how long it took. More

second times a charm I came in yesterday to get an oil change (which wasn't even quite due yet), and to get the heat shield that had broken part way off fixed. I got the I came in yesterday to get an oil change (which wasn't even quite due yet), and to get the heat shield that had broken part way off fixed. I got the oil change done no problem but got all the way back home to realize that the heat shield was the same as when I left the car. This obviously made me have to return again today. While there was no charge today it was the inconvenience. Also, I looked at the new Rogue's on your lot and was disappointed to find water bottles left in them. I think that doesn't show much respect for the potential buyer. In your showroom there was a sign beside a vehicle that was for a Nissan Kick but that wasn't the vehicle represented. So disappointed. More