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Pearson Nissan Of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
4,915 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 4,915 reviews

January 04, 2025

Everyone at this Dealership is kind & Fabulous. Best experience ever purchasing a car! Thank you Sam - it started with you! Happy New Year! More

by BUYMYFIFTHWHEEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peeples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Service Dept - Car prep!
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Jan 06, 2025 -

Pearson Nissan Of Ocala responded

Thank you for your kind words! Happy New Year to you as well, and we look forward to seeing you again soon!

January 04, 2025

Always a great experience that is why I keep coming back to Pearson Nissan. Thank you. More

by Brienababy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Pearson Nissan Of Ocala responded

Thank you so much for your loyalty and kind words! We’re thrilled to hear that you always have a great experience with us. Your continued trust and support mean the world to us. If there’s ever anything you need, don’t hesitate to reach out. We look forward to serving you again soon!

January 03, 2025

I think that the service is better than the Toyota. Since I got Nissan I felt good. I have my reserve with the transmission, but I will see. Time and use will prevail! More

by JAESCOBAR55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience with us! We’re thrilled to hear that you’re enjoying your Nissan and feeling good about your decision. We understand your concerns about the transmission, and we’re here to help if you ever need any assistance. Over time, we’re confident your vehicle will continue to meet your expectations. Please don’t hesitate to reach out if you have any questions or need support in the future!

January 01, 2025

Very quick and polite people in the service center. Service was very fast and pleasant. I was treated very well. More

by TWINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Pearson Nissan Of Ocala responded

Thank you for the high rating! We’re glad we could provide you with Truly Exceptional service.

January 01, 2025

Vanessa was extremely pleasant to work with. She addressed all of my needs in a professional manner. Would highly recommend her in the dealership. More

by Sandrasnaturalsoaps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Pearson Nissan Of Ocala responded

Thank you for your wonderful review! we are Glad to hear that Vanessa was able to provide you with Truly Exceptional Service.

January 01, 2025

This dealership is one of the best! I’m very happy with my great deal. The people there were fantastic, and went above and beyond the call of duty to make sure I got the vehicle 🚗 that More

by DENISEKWALKER56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Adam, and Emily
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Jan 03, 2025 -

Pearson Nissan Of Ocala responded

Thank you for your kind words and wonderful review! At Pearson Nissan of Ocala, we strive to provide every customer with truly exceptional service.

December 28, 2024

I purchased my car at Pearson and took it in for its first oil change. The process was friendly and efficient. So far I am very happy with my purchase and the service. More

by gpjevach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience! We're thrilled to hear that your first oil change at Pearson went smoothly and that you found the process friendly and efficient. It's wonderful to know that you're happy with both your purchase and the service. We appreciate your trust in us and look forward to continuing to provide you with exceptional service in the future. If there's anything else we can do for you, don't hesitate to reach out!

December 28, 2024

One star because of the service manager. Service advisor Vanessa was very good. Manager was extremely rude and very unprofessional. Needs to go to diversity training or replace him. Kind More

by bnf0072000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Morejon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience with us. While I’m glad to hear that Vanessa provided you with excellent service, I am deeply sorry to learn about the concerns you raised regarding your interaction with our manager. This is not the level of professionalism or respect we expect from our team, and I sincerely apologize for the disappointment and frustration this situation has caused you

December 25, 2024

I asked to check tire system because it kept register low pressure when I checked the back left tire with tire gauge. This was when Ibwas getting an oil change and tire rotation. It is always lower than my More

by Arlemas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Pearson Nissan Of Ocala responded

Thank you for bringing this to our attention. We're sorry to hear about the issues you're experiencing with the tire monitoring system. It’s frustrating when the readings don’t match, and we understand your concern. During your next visit, we’d be happy to take a closer look at the tire pressure monitoring system (TPMS) to ensure it’s functioning correctly. If needed, we can recalibrate or troubleshoot it further to address the discrepancies. Your safety and peace of mind are our top priorities. Please don’t hesitate to reach out or schedule a follow-up appointment so we can assist you.

December 25, 2024

Amazing customer service. Vanessa is the best. Very knowledgeable and is always eager to help. More

by Alcala84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge
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Jan 07, 2025 -

Pearson Nissan Of Ocala responded

We’re so glad to hear about your positive experience! It’s wonderful to know that Vanessa has been such a helpful and knowledgeable part of your visits.

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