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Pearson Nissan Of Ocala

Ocala, FL

4.6
4,735 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 4,735 reviews

December 11, 2021

I'd love to! I do not own & never have owned a N. Keep telling you to delete my info. (4+ yrs now!) I'll never be your customer as you can't keep a simple record straight. Have personally spoke to Ocala N More

by carol.santana1058
Recommend Dealer
No
Employees Worked With
Jimmy Morejon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't remember name
Jan 03, 2022 -

Pearson Nissan Of Ocala responded

Carol, We regret to hear about this experience and assure you that we take these reviews seriously. Please contact me directly to discuss these concerns. Thank you, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

December 11, 2021

As said before called dealership about warning light on our Jeep and ask if they could look at it and let me know if it’s something to worry about. After 2hrs of waiting was told sorry we don’t know what’s More

by Tbwslw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaac Velazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Pearson Nissan Of Ocala responded

We appreciate you bringing this information to our attention. We use these reviews to improve the experience for our customers, and without this input, we're unable to change to better serve you. Please contact me at your earliest convenience to discuss these concerns in more detail. Thank you, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

December 10, 2021

I have a bad battery and the service guy told me I have a bad battery, but because its testing positive in their hands they said nissan won't cover a new battery change even though the service people told me More

by PAHL.ALEXANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Pearson Nissan Of Ocala responded

Thank you for reaching out - I'm sorry to hear you're continuing to have issues with your battery. Please don't hesitate to reach out directly if you'd like to have our team look into the issue further. Thanks again, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

December 10, 2021

Service was efficient and friendly. Isaac went out of his way to make every effort to take care of the warranty issue with the truck. Parts were in stock and I was back on the road the same day. Truck More

by SAND1633
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Pearson Nissan Of Ocala responded

We are so proud to hear that you had such a great time working with our team at Pearson Nissan of Ocala!

December 10, 2021

Excellent service, fast and courteous. Did only service I asked but offered suggestions which we appreciate. More

by New car owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Dec 13, 2021 -

Pearson Nissan Of Ocala responded

Thank you for visiting us here at Pearson Nissan of Ocala! We appreciate your kind review and hope to see you again next time!

December 10, 2021

Issac the best and knowWhat he doing I been going to him Issac the best and know What he doing I been going to him for many years More

by MANGRA_RYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Pearson Nissan Of Ocala responded

Thank you for trusting Isaac & the Pearson Nissan of Ocala team with your service needs! We're grateful for your loyal business and look forward to your next visit!

December 10, 2021

This was my first time in the service department, and I was pleasantly surprised at how quickly the service was completed despite my appointment being in the middle of the afternoon. Isaac is a true asset More

by DEBSTER1108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Pearson Nissan Of Ocala responded

Thank you for coming to visit us here at Pearson Nissan of Ocala! We're happy to hear Isaac and the team made your experience a pleasant one and we hope we have the opportunity to serve you again in the future!

December 10, 2021

They did an oil change on my Nissan Rogue. They were friendly and efficient. They did it quickly. More

by GIVENTHANKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Pearson Nissan Of Ocala responded

Thank you for trusting the Pearson Nissan of Ocala team with your Rogue! We appreciate your positive feedback and hope you'll be visiting us again in the future!

December 10, 2021

I was there over an hour and a half or a whole change. Little too long to wait More

by CDAVIDDAWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to share this feedback. We apologize for the long wait and appreciate your patience during your visit. We hope you'll give us a chance to do better in the future. Take care and thanks again!

December 09, 2021

I called them and told them my vehicle wasn’t running right it was making a loud noise and they turned around and took it in that day and fixed it and I got my car back the next day they’re fantastic peo More

by Angelcowboy55
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Pearson Nissan Of Ocala responded

Angel, we are so proud to hear that our team at Pearson Nissan of Ocala could do such a great job for you!

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