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Pearson Nissan Of Ocala

Ocala, FL

4.6
4,914 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 4,914 reviews

January 14, 2025

Easy process with a wonderful salesman. It was a very easy process and did not spend a great deal of time waiting. More

by AMYMORGAN1975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Couch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Pearson Nissan Of Ocala responded

Thank you for your great review! We’re delighted to hear that your experience was easy and that our salesman made the process smooth and efficient. We aim to provide a hassle-free experience for all of our customers, and we’re happy to know we met your expectations. We look forward to assisting you again soon!

January 13, 2025

Great service from start to finish. Drove in the service bay and was met by a service writer and got to work on what needed to be done . Expected good service got great service . More

by richardandcherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Pearson Nissan Of Ocala responded

Thank you for your wonderful feedback! We’re thrilled to hear that your experience from start to finish exceeded your expectations. Providing great service is our goal, and we’re so glad we could deliver that for you. We appreciate your kind words and look forward to serving you again in the future!

January 13, 2025

Service representative (Vanessa) did excellent job of explaining the process, and kept informed about the work. More

by LOCHRANEHM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Pearson Nissan Of Ocala responded

Thank you for your feedback! We’re so glad to hear that Vanessa provided excellent service and kept you informed throughout the process. We truly appreciate your kind words and will be sure to share them with her. We look forward to serving you again soon!

January 12, 2025

Went for an oil change. Technician failed to secure oil cap. Drove home. Oil all over the place. Had to tow car back to you. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Pearson Nissan Of Ocala responded

We sincerely apologize for the inconvenience you experienced. We take full responsibility for the error, and we understand how frustrating this must have been for you. Please know that we are addressing this issue with our team to ensure it doesn’t happen again. We value your feedback and are committed to making things right. If there’s anything else we can do to assist you, please don’t hesitate to reach out.

January 12, 2025

As a customer for a VERY long time I will no longer becoming to this Nissan location… yesterday I had a oil change that Vanessa stated would take no more than 1 hour… this was at 130.. I did not get my More

by HEATHER201392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa Dean
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Pearson Nissan Of Ocala responded

We deeply regret that your recent experience did not meet your expectations. As a long-time customer, you deserve timely service and clear communication, and we are sorry that we fell short of that during your visit. We truly appreciate your feedback and will use it to improve our processes moving forward.

January 12, 2025

Quick service for a walk in, friendly staff, Nd the coffee and wifi are a b8g plus More

by DANIELSWARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Pearson Nissan Of Ocala responded

Thank you for your great feedback! We’re thrilled to hear that you received quick service and enjoyed our friendly staff, coffee, and Wi-Fi. We’re always happy to make your experience more comfortable. We look forward to serving you again soon!

January 11, 2025

Cristina was very helpful and professional. The initial quote was different from the final issue. They installed a remanufactured alternator but they charge me for a new one. More

by CARRIOJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosado
Jan 21, 2025 -

Pearson Nissan Of Ocala responded

Thank you for sharing your feedback. We’re glad to hear that Cristina was helpful and professional during your visit. We apologize for the confusion regarding the quote and the alternator charge. This is not the experience we want to provide, and we’ll be looking into this issue to ensure it’s resolved. Please contact us directly so we can address this matter and make things right for you.

January 11, 2025

Great Customer Service, Was The Best Experience I Ever Had At A Car Dealership. Jeff Worked With Me On The Internet, And Made It A Pleasure In Person!!!! More

by HARRISPHILIP378
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles the Manager, Jimmy In The Service Department.
January 11, 2025

Jeff Was Great On The Internet, And When I Came In To See The Used Trucks , He Made My Visit Better Than Any Company I Ever Went Through. He Worked With Miles, And They Gave Me An Awesome Deal. When I Went T More

by HARRISPHILIP378
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

All of the staff I’ve encountered each time I’ve visited the Pearson Nissan dealership have been professional, courteous, pleasant and knowledgeable. I will continue to use the service department for mainte More

by NICOBRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.