Pearson Hyundai

I would NOT recommend this dealership AT ALL! The sales person has no knowledge on the Hyundai cars whatsoever. I needed a car that day because my old car broke down and I have a full time job. The price t person has no knowledge on the Hyundai cars whatsoever. I needed a car that day because my old car broke down and I have a full time job. The price they quoted me is so much higher than the market price. Unfortunately, the West Broad Hyundai does not have the car I want at that time so I had to experience the horrible service from Pearson. They failed to inform me that the car does not come with a spare and then I emailed the manager to complain about the service. NEVER heard back from them. Emailed them twice already. They don't even have the decency to email me back. PLEASE AVOID THIS DEALERSHIP!!!!! More

George was short, impatient & over extended. They needed more service advisors for the volume they were doing. George did not take the time to explain services or issues with my car. Poor, poor exper needed more service advisors for the volume they were doing. George did not take the time to explain services or issues with my car. Poor, poor experince More

I have had the worst experience with their service department. Bought 2 new tires, balance and alignment. The inflation in the 4 tires went from 22 to almost 50 psi!!! Thank goodness for the warnin department. Bought 2 new tires, balance and alignment. The inflation in the 4 tires went from 22 to almost 50 psi!!! Thank goodness for the warning light on the dashboard or I would never have known how under inflated one tire was or how over inflated the other 3 were. When I returned to have them check they told me they had not done the alignment because it required a part (shim? the guy said) but if I hadn't returned on my own, they would have never told me.... When I came back they noted one rim on the front (both new tires to the front) was a little bent so they put it AND THE NEW TIRE on the rear. SO NOW, I HAVE ONE NEW TIRE ON THE LEFT REAR AND ONE ON THE FRONT RIGHT! It's idiotic. My mother knows that you cannot do that. Previously they had not filled the radiator properly after a flush, but the service guy was so nice and apologized that I thought it was a fluke. Now having been there 2x for the alignment and it's still not correct, I have no faith in them. Unless you like following behind someone you have paid to do a job, I suggest you go ANYWHERE ELSE! More