Pearson Hyundai

Excellent! Very helpful and friendly employee. Alot of people help us. They are working so hard to help me out with my satisfacfion and they are trying to figur Very helpful and friendly employee. Alot of people help us. They are working so hard to help me out with my satisfacfion and they are trying to figure out what why that they can help me and they trying hard that i can take car home asap. I was happy what i have. More

Great experience Everyone was friendly and informative Thank you Christina in finance was friendly and informative with the loan information. My daughter is looking fo Everyone was friendly and informative Thank you Christina in finance was friendly and informative with the loan information. My daughter is looking forward to her first car with Hyundai and when she is ready Pearson is where we will go. More

EXCELLENT CUSTOMER SERVICE AND EVERYONE WAS FRIENDLY JOSH IS THE BEST SALESMAN EVER...AND NO PRESSURE. JOSH KNOWS HIS PRODUCTS AND EXPLAINS THE OPTIONS AS IF HE INVENTED THEM!!! NEXT VEHICLE PURCHASE W JOSH IS THE BEST SALESMAN EVER...AND NO PRESSURE. JOSH KNOWS HIS PRODUCTS AND EXPLAINS THE OPTIONS AS IF HE INVENTED THEM!!! NEXT VEHICLE PURCHASE WILL BE FROM JOSH, SO IF HE MOVES TO ANOTHER DEALERSHIP...WELL, I AM A BUYER OF WHAT HE SELLS!!! HE ALSO COMPLIMENTED THE LADY WHO TYPED THE SALES DOCUMENTS...I THOUGHT THAT COMPLETED THE GUY WHO HE IS...FAIR AND SINCERE!!! More

Great Place to Buy a Car This is the second time that I have dealt with Pearson Hyundai and they do an excellent job of helping you get the exact car that you want with no pre This is the second time that I have dealt with Pearson Hyundai and they do an excellent job of helping you get the exact car that you want with no pressure. More

Kyana Review I had a great experience and would recommend this dealership! Justin was extremely helpful ! He took the time to help me get the best deal possible. I had a great experience and would recommend this dealership! Justin was extremely helpful ! He took the time to help me get the best deal possible. More

Had a very professional and refreshingly simple visit! Went in to get a part for my Veloster Turbo and ended up with a new Genesis Coupe. Not really sure how it happened? Was one of the easiest car buying Went in to get a part for my Veloster Turbo and ended up with a new Genesis Coupe. Not really sure how it happened? Was one of the easiest car buying experiences I've had. More

Excellent experience Mo, Scott, and the financing team were a pleasure to work with from beginning to end. I am very pleased with my new Hyundai Tucson. Highly recommend. Mo, Scott, and the financing team were a pleasure to work with from beginning to end. I am very pleased with my new Hyundai Tucson. Highly recommend. More

Great Experience From previous reviews, I was hesitant about doing business with Pearson. I had to see for myself and base my experience from my experience. Normally i From previous reviews, I was hesitant about doing business with Pearson. I had to see for myself and base my experience from my experience. Normally if you have a bad experience you want everyone to know about it. Well I had a awesome experience, and I want everyone to know about it. Staff was superior! More

Horrid customer service My wife and I were interested in buying a Hyundai Accent or Elantra and went to Pearson on Midlothian Turnpike to test drive both. We were there twice My wife and I were interested in buying a Hyundai Accent or Elantra and went to Pearson on Midlothian Turnpike to test drive both. We were there twice and had interactions with three lot salesman. The first time we were there we had a super high pressure salesman who did the heavy sell on us, calling in the manager, despite the fact it was the first time we'd ever been in the vehicles and were shopping around. We don't have the budget to just pull out the wallet and buy a car on a whim. This was a bad experience and we left, but nothing too out of the normal. Later however we decided to try again. Salesman #2 found out that we weren't going to buy that day as this was our final look at the vehicles before moving forward, and he effectively disappeared. Literally, did not want anything to do with us! So we got stuck with Salesman #3. This one told us that he could not spend a lot of time with us because he only gets paid if he sells cars and if we weren't going to buy that day... essentially we weren't worth the time. We couldn't believe it! After a ridiculous sales pitch he told us, with seeming sarcasm, to call us when we were ready. (Like we would have done that!) My wife had in the past had a bad experience with Pearson Honda in the service department, so maybe we should not have been surprised, but WOW. We have been telling the detailed version of this story to family and they all have the same reaction. So too do other car salesman from other companies. I know the names of 2 of the 3 salesmen, but have no desire to get them in trouble via this rating... but it would be nice for Pearson to improve their ways. In the end we were so disgusted with the experiences that we opted out of Hyundai all together (something we definitely were not expecting)... went and bought a Ford Focus SE. Will never go back to Pearson. Maybe Hyundai, but not Pearson. More

Financing was the best part The person who handled my financing was the best part of my experience. But my rating is based on the the sales person. I don't like being "sold". The person who handled my financing was the best part of my experience. But my rating is based on the the sales person. I don't like being "sold". If the car is good, it will sell itself. More