Pearson Hyundai
Midlothian, VA
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overall good experience, dealer was helpful and friendly. There were a few times the dealership agreed to a price but then would come to me with financing info a experience, dealer was helpful and friendly. There were a few times the dealership agreed to a price but then would come to me with financing info and the price wasnt' correct. Had I not caught it, I would have been over-charged by $1200 More
Anatomy of Buying a Car I know that the process of buying/trading a car is not a 5-minute deal. However, there is much that can be refined! There is a lot of precious time wa I know that the process of buying/trading a car is not a 5-minute deal. However, there is much that can be refined! There is a lot of precious time wasted, sitting at one table then another, with nothing to do. Then, when you finally get to the 'check-out' phase, they throw paper after paper at you requiring what seems like 100 signatures. I thought I might have sold my house as well as my car! More
Review Overall it was a good experience. The price I believe was fair. Customer service was good overall. We got the interior package cleaning that service w Overall it was a good experience. The price I believe was fair. Customer service was good overall. We got the interior package cleaning that service was not to what we expected, they missed a couple of spots but sly is agreeded to have the car looked at again. More
Santa Fe sport Justin worked well within budget and helped get me in the car of my dreams. He is awesome. I recommend going to him when buying a new car. Hyundai is Justin worked well within budget and helped get me in the car of my dreams. He is awesome. I recommend going to him when buying a new car. Hyundai is a great place. More
Best Car I feel they helped me find the best car for me. I almost bought another model but they could tell I wasn't happy driving it. So they got me to drive t I feel they helped me find the best car for me. I almost bought another model but they could tell I wasn't happy driving it. So they got me to drive the Elantra which was perfect for me an I love it. More
Happy customer Mr Mo Basri was tremendously helpful, considerate and super professional. I personally couldn't content://media/external/file/240 him enough with ever Mr Mo Basri was tremendously helpful, considerate and super professional. I personally couldn't content://media/external/file/240 him enough with everything he have done for me. I will definitely recommend him to all of my family and friends. More
Loving My Car Car buying is one thing that I don't like to do. When my love (my old car) died on me I had no choice but to look for a new car. Salesman Mike Spease Car buying is one thing that I don't like to do. When my love (my old car) died on me I had no choice but to look for a new car. Salesman Mike Spease made my car buying experience a pleasant one. More
Customer Service was indifferent at best. This was the third higher end car I purchased from Pearson Hyundai. Yet the purchasing experience was no where near adequate. Our sales person never e This was the third higher end car I purchased from Pearson Hyundai. Yet the purchasing experience was no where near adequate. Our sales person never explained where his pricing numbers were derived. As a result of his miscommunication or intentional omission we could not use the low financing APR that we qualify for. Additionally we sold my 2013 Genesis back to Hyundai, however it took 38 days for me to receive the residual. We made several calls over the 38 days to inquire about our money. We only received one call back from Hyundai on day 38. Pearson Hyundai management gave us a indifferent vibe from the first though the last interaction. More
Great purchase turned sour two weeks after Purchase experience was great and I would've rated it a "5" until I was contacted after purchase stating they didn't collect enough money for taxes; a Purchase experience was great and I would've rated it a "5" until I was contacted after purchase stating they didn't collect enough money for taxes; and they needed to collect the shortage. I refused to pay this as we agreed already on an out the door price. If this price was not met that day, I would not have purchased the vehicle. More
Santa Fe Sport Purchase Salesperson extremely knowledgeable. Great rebates and extremely efficient in assessing my trade-in, financing, and purchasing the right vehicle. Fr Salesperson extremely knowledgeable. Great rebates and extremely efficient in assessing my trade-in, financing, and purchasing the right vehicle. Friendly environment and very easy to work with in the purchase of the vehicle. Great location for me and a very large dealership that will be used for maintenance. More