Pearson Hyundai

Love my car!!!! What can I say....I got way more than I expected at a great price.....this is probably this nicest car I have ever owned and I enjoy driving it immens What can I say....I got way more than I expected at a great price.....this is probably this nicest car I have ever owned and I enjoy driving it immensely. More

Hodges Touscan Lease Review Great Experience, very good meeting expectations. Staff was friendly, & the transaction was made in great timely fashion. In addition, my needs were u Great Experience, very good meeting expectations. Staff was friendly, & the transaction was made in great timely fashion. In addition, my needs were understood and met and I love how well he worked with me. More

Poor experience and no follow up I’ve taken two Hyundai Sonatas to Pearson for service for the last 7 years. I always had great service, and accordingly gave exceptional grades on Hy I’ve taken two Hyundai Sonatas to Pearson for service for the last 7 years. I always had great service, and accordingly gave exceptional grades on Hyundai surveys. I’ve emailed in the past to compliment about the terrific service. Unfortunately my visit last week was not one of those times. I brought my 2014 Hyundai Sonata in for the factory Hyundai Sonata engine recall at 7am after making the appointment 2 weeks in advance. I checked in and asked if the recall and a tire rotation (for Pearson Hyundai’s website coupon for $20 on the website) could be done in an hour. I had a ride lined up, but was told an hour would be fine. So I advised my ride that I would wait. Two hours later, after no contact or status update from anyone, I’m told my car is ready. I had to reschedule a meeting at work since I’d already given up my ride. The story doesn’t get any better from here. I check out and the bill is $24.95, ignoring the coupon for the rotation we’d already discussed. Normally, I would’ve paid it since it was only 5 bucks, but given my level of dissatisfaction of being ignored, I made them honor the coupon we'd already discussed and rewrite the bill. Finally, on the way out the door, I look at the vehicle inspection report and everything is marked "green", with the exception of the engine air filter and cabin air filter which are marked "yellow" (consider replacing). That is most interesting of all, since I had changed both of them myself the night before. If the techs/service writers aren’t even going to look and mark items arbitrarily, why even supply the report? It could make it difficult to trust them in the future. Again, I guess I’m disappointed given the experiences I’m used to. But clearly, this is far from a truly exceptional service experience. I'd also sent these comments to the service director twice, and copies the general manager. No response. Sad and disappointing. More

Excellent Dealership From the moment I arrived to present, my experience has been amazing! I have no doubt this will continue and I WILL be back! The staff was friendly, p From the moment I arrived to present, my experience has been amazing! I have no doubt this will continue and I WILL be back! The staff was friendly, personable but not pushy! AWESOME job!!!! More

UPGRADED I TRADED IN MY ELANTRA FOR A TUCSON!!!!!! LOTS OF COMMENTS ON APPEARANCE!!! SMOOTH DRIVING WITH SAFTY FEATURES I ENJOY!!!!!! ALMOST NAILED THE BACK-UP I TRADED IN MY ELANTRA FOR A TUCSON!!!!!! LOTS OF COMMENTS ON APPEARANCE!!! SMOOTH DRIVING WITH SAFTY FEATURES I ENJOY!!!!!! ALMOST NAILED THE BACK-UP SCREEN!!!!!!! More

The salesperson plays a big role in choosing the dealship. The Service I received was Great! The pricing appears fair. No pressure sale the salesperson Mr. Best whom I have known from another dealership. I wi The Service I received was Great! The pricing appears fair. No pressure sale the salesperson Mr. Best whom I have known from another dealership. I will recommend Pearson Hyundai. More

My Pearson Experience Mr. Avirom was very helpful in my search and was committed to the task of finding the right vehicle for me! This is my first Hyundai and I am very ple Mr. Avirom was very helpful in my search and was committed to the task of finding the right vehicle for me! This is my first Hyundai and I am very pleased with my purchase and look forward to driving it for years to come! More

Happy customer I would like to thank Mo Basri for his tremendous help and efforts to get me approved buying my desired vehicle. customer service and staff were nice I would like to thank Mo Basri for his tremendous help and efforts to get me approved buying my desired vehicle. customer service and staff were nice and professional, I would recommend anybody to go visit Pearson Hyundai. No gimmicks, hustle free place. More

Happy with purchase! Overall happy with my car! Service was great and everyone was very nice. They greeted you the minute you walked through the door and answered every qu Overall happy with my car! Service was great and everyone was very nice. They greeted you the minute you walked through the door and answered every question we asked. More

Pearson Hyundai is my # 1 Dealership. I have received a remarkable wonderful customer service. Mo Basri worked hard to get me into what I needed in choosing the right vehicle. much appreci I have received a remarkable wonderful customer service. Mo Basri worked hard to get me into what I needed in choosing the right vehicle. much appreciated for helping me. very pleasant experience. Thank you Mr Mo. will always go back to Pearson Hyundai.#1 More