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Pearson Honda

Midlothian, VA

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135 Reviews

14001 Hull Street Road

Midlothian, VA

23112

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Showing 135 reviews

January 19, 2021

Everyone at the dealership was so friendly and easy to deal with. No pressure environment. Would definitely buy here again. Nate, our salesman was great. It was so nice to have a conversation with no high More

by Wevans9119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Ponto, Nate Jones
Jan 20, 2021 -

Pearson Honda responded

Thank you for giving us such high marks! We are constantly hard at work to deliver the best possible experience, and appreciate this feedback for our team. Congratulations on your vehicle and please let us know if we can ever be of assistance in the future!

January 15, 2021

Nate was fantastic. He was approachable and easy to work with. He stuck to my budget, and he tried to get me the best deal possible. I greatly appreciate his service! More

by Groejj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Jones
Jan 18, 2021 -

Pearson Honda responded

Thanks for the awesome review about your experience with Nate! At Pearson Honda we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

December 05, 2020

It was a pleasure working with Nate Jones (sales) and Tyler (finance) on the recent purchase of a used car. Quick, easy, and painless! Highly recommend that you consider Pearson Honda and Nate! More

by michaelD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler, Nate Jones
Dec 07, 2020 -

Pearson Honda responded

Thank you for this incredible feedback, Michael! We truly appreciate your terrific review for Nate and Tyler. Enjoy your new ride!

November 10, 2020

The staff members at Pearson Honda were helpful and efficient. They took note of my vehicle needs, and found a way to make it work. It was truly a great first-time buying experience! More

by rguthridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Overbey, Nate Jones
Nov 11, 2020 -

Pearson Honda responded

Thank you for taking the time to leave this wonderful review, we are so lucky to have customers like you! If we can help you with anything else in the future, please let us know!

October 28, 2020

Nate was extremely personable and knowledgeable about the CR-V we were interested in. He was able to easily answer our numerous questions and we never felt pressured to make a purchase. More

by Jane3il
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leah, Financial officer, Nate Jones
Oct 30, 2020 -

Pearson Honda responded

Our goal at Pearson Honda is to make car-buying the most pleasant experience it can be for all of our customers. We are so pleased to know that we achieved this goal for you! Thank you so much for your kind words. We look forward to seeing you in the future!

October 22, 2020

Nate was so helpful and easy to work with. We never felt pressured and he always answered our questions with ease. We loved working with him. More

by mccracken79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Jones
Oct 26, 2020 -

Pearson Honda responded

Congratulations on your new Honda! We are so glad to hear about your positive experience and we thank you for your 5-star review! We look forward to seeing you in the future!

October 12, 2020

Nate was great. He spent quality time educating me and teaching me everything about my new car. I will definitely be recommending him to friends and family. More

by Anjanette1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Jones
Oct 13, 2020 -

Pearson Honda responded

Thank you so much for the wonderful review! We'll be sure to pass along your kind words to Nate.

October 08, 2020

10/8/2020 (don't often post reviews but this needs to be 10/8/2020 (don't often post reviews but this needs to be said) TLDR - Watch out for: poor quality wearable parts, pressure based maintenance reco More

by maxhen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon Hugenberg
Oct 09, 2020 -

Pearson Honda responded

Thank you for bringing this to our attention. I am concerned by your review and would like to speak with you to learn more about your experience. Please contact me at your earliest convenience. Sincerely, Keith Hightower, General Manager, keithhightower@pearsonhonda.com

Oct 12, 2020 -

maxhen responded

Update 10/12/20: The Service department contacted bridgestone and it appears that they will honor their supplementary mileage warranty for the factory installed tires. So credit to bridgestone! I was given a $60 discount per tire. Pearson Honda is not discounting any labor cost or offering any other assistance... Again this on a 2018 Honda CRV, with under 20,000 miles, that was purchased new and has always been maintained at the the dealer's service department. I still find this unacceptable but it is clear that I will be no further compensation.

September 08, 2020

Car buying experience was ok- but the service we have received since purchasing our Honda has been sub par- at best. So bad is our experience with the service department, that simply put we will never pu More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Duncan
Sep 11, 2020 -

Pearson Honda responded

Thank you for bringing this to our attention. I am extremely concerned by your review and would like to speak with you to learn more about your experience. Please contact me at your earliest convenience. Sincerely, Keith Hightower, General Manager, keithhightower@pearsonhonda.com

September 02, 2020

Great customer service. Mr.Jones was very nice, friendly and helpful. He explained everything to me, and answered all my questions. It was my pleasure to work with Mr.Jones. More

by Valentina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Jones
Sep 03, 2020 -

Pearson Honda responded

Congratulations on your new ride! We're so happy Mr. Jones delivered exceptional customer service! We'll be sure to pass on your kind words to him.