Pearson Ford

Mark worked very well with me during a very long Corporate approval process and had car ready when promised. I would recommend him to Family & Friends. Corporate approval process and had car ready when promised. I would recommend him to Family & Friends. More

This was my second vehicle purchase at Pearson Ford. I bought my 2 vehicles 13 years apart and I rememebered how good my experiance was the first time 13 years ago. That is why I came back and I am glad bought my 2 vehicles 13 years apart and I rememebered how good my experiance was the first time 13 years ago. That is why I came back and I am glad I did. Mack Marsh and his team treated us with respect with no pressure sales pitch, which to me is very important. I highly reccommend Pearson Ford to anyone who is looking to used or new...Rick Helie More

We have purchased every one of our vehicles from Bill Sawyer for the last 20+ years and Bill Haygood knows our vehicles and their maintenance. He is the very face of your service department. He's articu Sawyer for the last 20+ years and Bill Haygood knows our vehicles and their maintenance. He is the very face of your service department. He's articulate, honest and trustworthy. That's why we take our vehicles there to be serviced (for every service and interval that Ford recommends). I'm very happy to do business there and always recommend Bill and Bill and Pearson Ford. More

This was my first visit to your dealership and I like it a lot. The one thing I find not appealing is that when I was wandering around the showroom, drooling over that black and silver Mustang Cobra GT, the a lot. The one thing I find not appealing is that when I was wandering around the showroom, drooling over that black and silver Mustang Cobra GT, the receptionist did not even look up and say hello or ask if I needed help. I feel that unless she knew I was just having a car serviced, I could have been a potential buyer for a Mustang......of which I am on my ninth one right now. You just never know who your next customer may be. The men in Service were wonderful, helpful, and efficient...great team! More

Exceptional customer service via the Internet. Prompt attention to detail in all communication. Established rapport via attention to detail. Exceeded my expectations and I would recommend this dealer wi attention to detail in all communication. Established rapport via attention to detail. Exceeded my expectations and I would recommend this dealer without any hesitation. Don Thompson has the art of communication down. He was answering all of my questions promptly, and was even providing me with a rough estimate on my trade in value, sight unseen. I worked with other dealers during this process via the same channel, and it was very apparent that many others were just NOT reading my emails. They saw me as a potential sale and nothing more. Don took the time to read my email and then asked me specific questions regarding the information. Dealers that saw me nothing more as a sale (Penske Chevrolet, Cori Volpe at Hare Chevrolet) kept trying to get me into something I didn't want and ignored the fact that I wanted to gather information via Internet and kept calling me. Payman at Butler Nissan, provided me with a value of my trade then quickly pulled his offer within in minutes after I asked for it in writing. These are the dealers that will never get my business. My experience with Pearson Ford was exceptional. If your doing your research and want quality information, ask for Don, and you will not be disappointed. Rick Rainey More

Don made the experience enjoyable. Out of all the dealers i contacted online Don was the ONLY one who didn't try and force me into the dealership before I was ready. We were able to work through mos dealers i contacted online Don was the ONLY one who didn't try and force me into the dealership before I was ready. We were able to work through most of the deal virtually. Don was a lower pressure, do anything salesman! I would definitely come back to work with Don. More

Mark made it very easy to buy a car, even when I had lots of personal family issues to work around. He was very patient and helpful! of personal family issues to work around. He was very patient and helpful! More

We felt like the red carpet was rolled out for us. John Pearson and on down the line were very personable and informative. Keep the good work! Pearson and on down the line were very personable and informative. Keep the good work! More

This dealership was not only a surprise but a well-hidden secret. There is something very positive to be said about a smaller hometown dealership. I am planning to continue the association with it. secret. There is something very positive to be said about a smaller hometown dealership. I am planning to continue the association with it. More

The buying process went very well, Mark was a great help and there was no " drama" for me, which was very nice. The Finance manager was " perfect" in the dealings with me and my wife. Have bought a car at P and there was no " drama" for me, which was very nice. The Finance manager was " perfect" in the dealings with me and my wife. Have bought a car at Pearson before and with this 2 in a row good experience, will come back when I need to replace thew othewr Ford vehicle. The extra credit given for being a IU Health employee was a unexpected surprise and a very deal. Appreciated the attention we received, no pressure. More