Pearson Ford

My wife and I had no prior knowledge of or experience with Pearson Ford, but we decided to stop there anyway to look at a 2011 Ford Edge, so we could compare one with a 2012 Chevy Equinox and a 2012 GMC with Pearson Ford, but we decided to stop there anyway to look at a 2011 Ford Edge, so we could compare one with a 2012 Chevy Equinox and a 2012 GMC Terrain we had looked at earlier in the day. We were just spending the day gathering information on different makes and models to determine what we wanted to buy later this year. As we were looking at a 2011 Edge at Pearson Ford that really caught our eye, we were approached by salesman Mark Glozier. He was very friendly, not at all pushy, and asked if he could answer any questions for us. We talked about the Edge for a short time and then out of the blue Mark asked us if we would like to test drive it. My wife and I both drove it and we found it to be a wonderful vehicle that exceeded our expectations. It had so much more comfort and room with so many more features for the money than the mid-sized competitors that Chevy or GMC offer. Only to have comparative information for my wife and I to discuss when we got home, I asked Mark to "run some numbers" for us on the 2011 Edge we took for a test drive. Ford had $3,000 rebates on the 2011 Edge plus I am able to get X-plan pricing, which is very close to invoice pricing. In addition, Pearson Ford offered us more for our trade in than any other dealer ever would have (considerably more than wholesale). The bottom line price was so good we decided to buy the 2011 Edge right then and there. In our opinion, the great folks we worked with at Pearson Ford all worked very hard to earn our business and they even stayed more than an hour past closing time on a Saturday evening to wrap up our purchase. We plan to order another new Ford product at the end of this year and Pearson Ford will definitely be our first stop for a great price from Mark Glozier. PS...For anyone who plans to buy a Chevy Equinox or a GMC Terrain, you really need to look at a Ford Edge and take one for a test drive first! They are an outstanding mid-sized CUV and we are extremely happy with ours. More

I was treated very well and kept up to date regarding the progress being made to repair my vehicle. Bill Haygood was my main contact, but others were also helpful when Bill was not available. progress being made to repair my vehicle. Bill Haygood was my main contact, but others were also helpful when Bill was not available. More

Scott was nothing but a top notch professional when I came there to get my car looked at and fixed. He went above and beyond to make sure I was completely satisifed and made sure my experience was pleasa came there to get my car looked at and fixed. He went above and beyond to make sure I was completely satisifed and made sure my experience was pleasant. Great Job! More

I had an appointment at 9:30. My car was not taken in until 10. I didn't get my car back until 11. I will not be coming back. I take my car to firestone across the street and have never been there lon until 10. I didn't get my car back until 11. I will not be coming back. I take my car to firestone across the street and have never been there longer than 45 min for the same service. More

Mark was very helpful and was very nice every time I went to Pearson (as I came a couple different times while I was car shopping). He was willing to work with me and understood what I wanted and didn't want to Pearson (as I came a couple different times while I was car shopping). He was willing to work with me and understood what I wanted and didn't want in a car. The reason I gave price a lower score was because at the end when I was set on the car I wanted and had money to put down and a trade-in, we were $400 off from what I wanted to pay and the price Pearson had the car at. It took about another hour and Pearson running my credit through several different times in order for them to figure out how to make the sale work, which ending up being close to a 4 hour process. More

All service items are explained and the decision whether to go ahead with repair is clearly leaft to me. I trust the people I deal with there both now and in the past. to go ahead with repair is clearly leaft to me. I trust the people I deal with there both now and in the past. More

Michael Berg was very knowledgable in this sale, and answered every question we had about the car before we drove it off the lot. He made the process of the vehicle quick and painless. I would recommend answered every question we had about the car before we drove it off the lot. He made the process of the vehicle quick and painless. I would recommend anyone to go to pearson ford to get a vehicle new or used and tell them to ask for michael berg. More

I initially tried other auto dealers' service departments when I moved here in 2006 and they all fell short of my "minimal" expectations. I then made the BEST CHOICE of going to Pearson Ford to see how they when I moved here in 2006 and they all fell short of my "minimal" expectations. I then made the BEST CHOICE of going to Pearson Ford to see how they operated and the quality they could provide for my family's vehicles. I IMMEDIATELY was very impressed. Not only were they very professional, but have one of the best, most talented service departments in the state of Indiana. I immediately felt welcome and "important". I am especially critical about the details when it comes to my wife's and daughter's cars. Bill Haygood, my service writer and Mark Weeks, team leader; AND THE MOST TALENTED auto technician I have ever met, BOTH provided THE BEST overall service I could ever expect. I literally trust these FORD professionals with my life as well as my family's everyday safety. After the first two visits for regular maintenance in 2006, it became an actual pleasure to have my cars serviced and repaired at PEARSON. Each and everytime, even for a routine service, I know that Mark Weeks will go over the key safety items of the car and recommend BOTH anything immediate, or tell me what should be done the NEXT time I visit. HE and BILL have NEVER been wrong! Yes, I have several FORDS but ALSO a Toyota AND a HONDA that I trust solely to them. HEY! They are THE BEST! Any and all repairs are done right the FIRST TIME. No exceptions. Their recommendations are based on decades of experience and HANDS ON history as well as THE LATEST most advanced training for their technicians to keep up with the rapid advancement in automotive technology. The "details" and keen observations they make on ALL cars that come to them are OUTSTANDING. The cars are returned to me clean and running perfectly each and every time. I would GLADLY drive 100 miles to take my cars to PEARSON to have all service, warranty work and repairs accomplished. In summary, they are THE BEST dealership for QUALITY parts, service, TRUST, HONESTY, VALUE and professional friendly customer service. Every service writer, technician and sales/staff personnel are part of the PEARSON FORD team. Whether your car is old, like my sons, or brand new, they both receive the best service and attention to details from PEARSON's Service Department Staff. I only wish I had gone to PEARSON FORD ... FIRST and saved two worthless trips to other "less proficient" factory service shops. But for the past 6 years they are my ONLY "GO TO" place for everything automotive. And they are EXACTLY where I will buy my next new car! No doubt what-so-ever! Forget the rest, GO TO THE BEST: PEARSON FIRST. You WILL NOT be disappointed. Most sincerely, Timothy B. Gilchriest, Captain, United States Navy, Retired Lebanon, Indiana My personal thanks go to Bill Haygood, Mark Weeks,.....and to the Service Boss, Randy, who keeps the whole picture in focus and running smoothly. THANK YOU! More

Craig Bowes greeted us at the door, let us test drive a truck, and then we decided on an Escape, which we test drove, bought and took home in one day. It was a great experience and we hope that service, w truck, and then we decided on an Escape, which we test drove, bought and took home in one day. It was a great experience and we hope that service, when needed, will be just as good. Thanks Craig -- see ya for our next vehicle. Great Ford products so far... Tom and Ruth Eskilson, Zionsville IN More

THE PEOPLE WERE VERY NICE AND THEY SERVICED MY CAR QUICK.I WAS VERY SATISFIED WITH THE SERVICE THEY GAVE ME.THIS WILL BE THE DEALER I WILL BRING MY CAR TO IN THE FUTURE.I WILL ALSO TELL OTHER PEOPLE A QUICK.I WAS VERY SATISFIED WITH THE SERVICE THEY GAVE ME.THIS WILL BE THE DEALER I WILL BRING MY CAR TO IN THE FUTURE.I WILL ALSO TELL OTHER PEOPLE ABOUT YOUR SERVICE DEPARTMENT. More