Pearson Ford

The dealer ship was very helpful and I will definitely return when i go to purchase my next vehicle. The rates were very competitive and Clarence was Terrific! return when i go to purchase my next vehicle. The rates were very competitive and Clarence was Terrific! More

We purchased a Ford Edge recently from Don and I am pleased to say it was painless. None of the typical "Used car Salesman syndrome" where one guys starts to deal & another closes. He was very profes pleased to say it was painless. None of the typical "Used car Salesman syndrome" where one guys starts to deal & another closes. He was very professional and answered a lot of questions we had. It had been ten years since we purchased our last car so there were many questions. He wasn't pushy & allowed to move forward at our own pace. I really appreciated that kind of sales approach. More

The reasons that I rated this dealership as above are as outlined briefly below. I was greeted in a friendly manner as I got out of my old truck. The salesperson listened carefully to what I was looking f outlined briefly below. I was greeted in a friendly manner as I got out of my old truck. The salesperson listened carefully to what I was looking for and understood that I had visited other dealers. However, he readily listened to what I wasw looking for, especially all the rebates on the 2011s. I did not have enough time to finish working with the sales manager and my salesperson. I agreed that if the other dealers could not deliver on what I wanted that I would be back on the next day. I returned the next day because of the friendly atomsphere and continued to work on making a deal. We split the different in the price and had a deal. It was a pleasent experience. More

We have purchased every one of our family's vehicles from We have purchased every one of our family's vehicles from Pearson Ford since our 1984 Escort. The genuine friendliness and personal appeal of the s We have purchased every one of our family's vehicles from Pearson Ford since our 1984 Escort. The genuine friendliness and personal appeal of the staff as well as our sales person have always been a plus, but even more than all that is the consistently honest, efficient, dependable service department. Pearson not only has supplied us with great cars, but also with wonderful service long after the sale. The excellent service department staff and Scott cause my husband and me to remain loyal customers. More

Purchased an 2009 Escape and had to return 4 months later to have a new battery. When purchasing the vehicle I assuming it was checked out and serviced. Not so sure, Dustin said that when it was last service to have a new battery. When purchasing the vehicle I assuming it was checked out and serviced. Not so sure, Dustin said that when it was last serviced a new battery was needed. I have not had my vehicle serviced yet, its not time for even an oil change yet.So I was charged $207.00 for a battery, ridculious. Would have been happy to pay for service but not new battery. Payed too much for vehicle and got hosed again. Will never purchase from pearson again, will tell as many people as I can about your poor service. More

The shock for the window I was told needed to be replaced to fix the problem. They replaced the shock and the problem is still there. Why did I spend this money? to fix the problem. They replaced the shock and the problem is still there. Why did I spend this money? More

I somewhat dreaded purchasing a vehicle from a dealership partly thinking I wouldn't get as good a price as from a private seller and partially because of all the back-and-forth dealing that usually has to t partly thinking I wouldn't get as good a price as from a private seller and partially because of all the back-and-forth dealing that usually has to take place in order to reach a deal. It was not like that at all. Very comfortable experience and very kind treatment. I asked for some cosmetic work to be done for the asking price (which was reasonable to start with) and Pearson came back with two offers; make the repairs requested for the asking price, or they dropped the price if they don't make the repairs. Both options were very reasonable and felt good about letting Pearson make the repairs at the asking price. Quick completion of the paperwork and again, kind treatment all the way thru the process. Thank you, Todd Wolford More

I routinely used Pearson Ford for my routine maintenance as well as repair work. Service team is extremely friendly and always try to be helpful with appropriate reminders. I've been a long time customer as well as repair work. Service team is extremely friendly and always try to be helpful with appropriate reminders. I've been a long time customer and the sales and service staff know me on a first name basis. Pearson is very convenient for me and has good service hours. Almost always get the work done in one day. If I'm pushed on time they really try to have it done by noon. I've never had to take a vehicle back for a second time on the same repair. Cost of service work is on par with what I would expect for a dealership. I can probably have it done for less by a private shop but it would likely take longer and not be as convenient. More

When shopping for my youngest son's first car at Pearson's, we were cordially greeting by Adam. We never felt like we were pushed or hassled into the sale. Other dealerships had salespersons that p Pearson's, we were cordially greeting by Adam. We never felt like we were pushed or hassled into the sale. Other dealerships had salespersons that pushed to hard for the sale. We had already decided what we wanted before arriving there and they fulled met our needs and expectations. More

Upon return service inspection I was treated very well by Mr. Gilbert and given the attention I expected. He was very professional and accommodating. He put Mr. Catlin on my 2006 Lincoln Mark LT for inspecti Mr. Gilbert and given the attention I expected. He was very professional and accommodating. He put Mr. Catlin on my 2006 Lincoln Mark LT for inspection and service needs. Mr. Catlin was very thrall. I was provided with a print out of future or possible problems in regards to my Lincoln and made aware of issues to look out for as well as repair cost. Mr. GiIbert explained very well my trucks needs and I left Pearson Ford's Quick Lane auto center with a much better feeling about my Truck and its condition. Thank you Guys very much. More