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Pearson Ford

Zionsville, IN

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rated
454 Reviews

10650 N Michigan Road

Zionsville, IN

46077

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Showing 454 reviews

October 09, 2013

I pulled up to the lot at 5:30-5:45, walked around the lot, no one came out to assist so I went inside and walked around, no offered any assistance. There were two guys sitting at their desk, neither both More

by phayes27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
none
Oct 09, 2013 -

Pearson Ford responded

Hello, I am the General Manager at Pearson Ford. I take issues like this very serious. I am confused however by your review becasue we had 6 people at the dealership until 7:45 pm last night. Please call me to describe the person that you spoke with so that i can take appropriate measures. Thank you, Ben Weir 317-748-2662

Oct 30, 2013 -

Pearson Ford responded

Hello, We have reviewed the camera footage and you were not at our dealership until 6:34 pm. We have published closing hours at 6 pm. You were driving a Mazda. We take our reviews very seriously as you can see by our overall scores. This is my second attempt to contact you to remove the review. Please call me. Ben Weir 317-873-3333

July 25, 2013

Bill Haygood, Jeremy, Andrew, and Katon have always gone above and beyond my expectations. As a gearhead, racer, and someone who does most of his own automotive work, my expectations are higher than most. I More

by Rmcdonno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Haygood, Jeremy, Katon, and Andrew
July 09, 2013

Ben Weir is awesome I actually went to another ford dealership who could not get the deal done. Working with Ben was awseome I will recommend the dealership to everyone I know. Great Job Person For More

by faith13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Weir the General Manager is Awesome
May 05, 2013

I took delivery on my tenth vehicle this week and could not be happier with the whole experience. On those rare occasions that we have needed service Scott Krouse has been excellent. Our sales experienc More

by pbeering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Weir, Bill Haygood, Scott Krouse, Robert Denman
May 01, 2013

Good overall experience, and would recommend to anyone. The only thing keeping it from 5 stars is the time it took to complete the transaction. If I walk into a dealership, ready to buy (i.e., the car pick More

by jkershner00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wallisa
April 29, 2013

The overall experience at Pearson Ford was fantastic. Mark was a great help and made the process smooth and easy. Will definitely recommend Pearson to others! More

by Kdogg0652
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
April 06, 2013

Great service! Work is thorough & efficient. Love the fact that I am notified when service is due because I have a very busy schedule and don't always remember. More

by pm9205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Bennett, Bill Haygood
April 02, 2013

Great experience!!!! I would not trade it for the world. Great experience!!!! I would not trade it for the world. Donny and John were great to work with and really bent over backwards to assist! More

by bswan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Thompson, John Wallisa
March 27, 2013

Our experience buying a new car at Pearson Ford was outstanding. Mark Preston (Elvis) was very helpful and laid back. No high stress sales pitching going on. We connected at a personal level and the More

by JamesKaim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Weir, Dave Taylor
March 26, 2013

After several long days of looking for a new car (and stopping at 2 other Ford dealers), we decided to drive over to Pearson Ford and give it one last shot. We walked in and were greeted immediately and More

by clmcdonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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