Pearson Ford

The very best! My husband and I have purchased several vehicles from Pearson Ford and have always been pleased with the vehicle and the customer service. We recently My husband and I have purchased several vehicles from Pearson Ford and have always been pleased with the vehicle and the customer service. We recently had a situation where we needed to trade in our vehicle and purchase a less expensive vehicle in order to close on our new home 2 days later. Ben Weir helped us to find a vehicle and turned our very stressful situation into a smooth transaction. He went above and beyond to help us out and make sure we got the best deal possible. Every person at Pearson helped us through the process quickly and efficiently. Mike Berg went out of his way to make sure the financing paperwork was processed quickly so we could close on our home. I know we would not have received this level of customer service from any other dealership. I cannot thank the people at Pearson enough for the exceptional service we received. I wish I could give them more than 5 stars. More

Pearson is Unsurpassed Recently bought second new car at Pearson Ford. Customer service is top notch. Every request is met, and a good deal of time was spent explaining ever Recently bought second new car at Pearson Ford. Customer service is top notch. Every request is met, and a good deal of time was spent explaining every button, gadget,etc on the car. The entire transaction was smooth from start to finish. More

Working with Melissa I really enjoyed working with Melissa when I leased my new Ford Escape. She was very helpful and accommodating of my schedule and was extremely frien I really enjoyed working with Melissa when I leased my new Ford Escape. She was very helpful and accommodating of my schedule and was extremely friendly. More

Unusual customer service We were completely satisfied with our recent purchase from Pearson. Melissa Whittle helped us through financing every step of the way to provide the b We were completely satisfied with our recent purchase from Pearson. Melissa Whittle helped us through financing every step of the way to provide the best deal we could get. The asking price was fair so no haggling was needed. . The customer service from Mellisa was so great and it is rare and was missed by other dealerships we visited. We WILL be back in the future for our next purchase. More

Friendliest above and beyond These guys goes above and beyond to get the right loan for me. Great monthly payment to fit my budget. John Wallisa, Don Thompson and John Pearson, t These guys goes above and beyond to get the right loan for me. Great monthly payment to fit my budget. John Wallisa, Don Thompson and John Pearson, these guys know how to get the job done. Looking back, I am thinking, these guys have some magic powers or what. I feel as if these guys knew me a long time ago and we were friends. I did not feel stress out buying this car (third car). John take time to explained everything from the engine to the tires, he did not left out anything. Even when I told them I was good with the monthly payment Don was still working on getting a better deal for me and yes, he did. I will recommend Pearson Ford to everyone who is in the market to buy a car. My fourth car will be from Pearson Ford. Love my Ford Fusion?? More

The Friendliest, Best Customer Service, Best Agent Katrina worked very hard and did everything she could to help us get our 2002 Honda Odyssey. She did everything from finding the right Van for us to g Katrina worked very hard and did everything she could to help us get our 2002 Honda Odyssey. She did everything from finding the right Van for us to getting all the financing information together for Michael Berg and he finished our financing for us. We truly appreciate what they did. But if it weren't for Katrina we wouldn't have our van. Sincerely, Steven & Annette Michael More

Excellent Assistance Melissa really new her stuff about the Ford line of vehicles, she was able to help me find what I was looking for quickly. Friendly and helpful, buyin Melissa really new her stuff about the Ford line of vehicles, she was able to help me find what I was looking for quickly. Friendly and helpful, buying a car is not exactly a stressless task and she made it easy to get through. I would recommend her to anyone that is looking to buy a car! More

Pearson is one of the truly professional car dealerships Knowledgable no nonsense staff from top to bottom. A pleasure to do business with. Reggie Ervin is the best of the best. Bob & Beth Taylor Knowledgable no nonsense staff from top to bottom. A pleasure to do business with. Reggie Ervin is the best of the best. Bob & Beth Taylor More

Best dealership in Indy! We have purchased 8 vehicles over the last 12 years at Pearson Ford and we couldn't be happier with the level of professionalism and courtesy we recei We have purchased 8 vehicles over the last 12 years at Pearson Ford and we couldn't be happier with the level of professionalism and courtesy we receive from them. I have been to many different dealerships over the years and I have never gotten the service and the feeling of comfort that I am making the right buying decision, like I do at Pearson. We won't go anywhere else. More

Worked until they fixed it. I came to Pearson after initially going to Tom Wood Ford. At TW, they went out of their way to try to avoid doing any diagnosis of the problem, trying I came to Pearson after initially going to Tom Wood Ford. At TW, they went out of their way to try to avoid doing any diagnosis of the problem, trying to tell me I was responsible for the cost of inspection and repairs (while still under full warranty), and trying to sell me a new car after having just bought this one a month ago. I was so disgusted with my experience at TW that I was genuinely concerned that the issue might not be able to be fixed. Pearson, and Bill Haygood in particular, were friendly, upfront, diligent and honest. They had to call in an engineer from Ford, but they eventually discovered that it was an issue with the timing. Pearson earned a loyal customer for life with this transaction, and not only because my experience was so bad at Tom Wood. If you are considering a purchase or service, please heed the ratings and comments both here and on the Tom Wood site. Notice TW does not list their employees on DealerRater, but Pearson does. High turnover and shady dealing likely means TW doesn't want you to truly know what you are dealing with. Choose Pearson, they will do right by you. More