Pearson Ford

Super Responsive I contacted Pearson Ford regarding a car on Autotrader.com. I heard from Melissa right away. When I came in for a test drive, Melissa had the car up f I contacted Pearson Ford regarding a car on Autotrader.com. I heard from Melissa right away. When I came in for a test drive, Melissa had the car up front and waiting for me. She continued to be responsive throughout the process, and when she was busy, other salespeople were happy to step in to help out. More

Ford Explorer Charlie was awesome! He was a standup guy who helped from beginning to end to make sure we got the best deal! He made sure we were able to get car we Charlie was awesome! He was a standup guy who helped from beginning to end to make sure we got the best deal! He made sure we were able to get car we wanted even though it had to come from another dealership. Finance was a breeze, open with us and NO PRESSURE to buy other warranty coverage! The dealership was clean, well put together and all of the staff was friendly. We will be buying our future cars from Pearson Ford. More

2017 Ford F150 This was the best experience I have had purchasing a vehicle through a dealership. The salesman (Charlie Kingery) took care of me from the get go. H This was the best experience I have had purchasing a vehicle through a dealership. The salesman (Charlie Kingery) took care of me from the get go. He understood were I was with a budget and we were able to sit down and make a deal on a brand new F150. The trade in process, financing, and finalizing was simple and only took a few hours. Malcom answered all of my financing questions and the process was seamless. I am grateful to have experienced this type of professionalism at a local dealership and I look forward to future purchases at Pearson Ford. More

Best ever experience buying a vehicle! The salesman, Charley Kingery, was not only extremely personable, he was also very knowledgeable, and willing to work hard to find us the exact vehic The salesman, Charley Kingery, was not only extremely personable, he was also very knowledgeable, and willing to work hard to find us the exact vehicle that we wanted. Also, I appreciated the fact that Pearson Ford told me right up front what they would allow on my trade-in. No games, like some dealerships seem to play with the value of your trade in. In other words, I was treated fairly and honestly. I would not hesitate to recommend others to Pearson Ford, and if I'm in the market again one of these days for another new car, I would definitely start there first. Ask for Charlie! More

2010 Ford F150 Great Experience. Charlie and the dealership were great to work with. I would recommend this dealership and Charlie to everyone! Best Place to buy a C Great Experience. Charlie and the dealership were great to work with. I would recommend this dealership and Charlie to everyone! Best Place to buy a Car!! More

Amazing staff! Great experience! The atmosphere at Pearson was amazing! Charlie, was very helpful and displayed amazing customer service during the process of me selecting the right v The atmosphere at Pearson was amazing! Charlie, was very helpful and displayed amazing customer service during the process of me selecting the right vehicle. Highly recommend Pearson Ford! More

Mary Barwick We can not rave enough about Mary Barwick. Her care, knowledge, humor and kindness is unsurpassed. We visited several dealerships and walked away be We can not rave enough about Mary Barwick. Her care, knowledge, humor and kindness is unsurpassed. We visited several dealerships and walked away because of the salespersons. She was a breath of fresh air and we knew immediately we were going to buy from her. Thank you, Mary, for being such an awesome salesperson. You rocked our world!?? More

Wrong Answer....Right Correction I wanted the wheels and tires from a 2012 Ford Explore switched to a newly purchased 2017 Ford Explore. They switched the wheels/tires based on a com I wanted the wheels and tires from a 2012 Ford Explore switched to a newly purchased 2017 Ford Explore. They switched the wheels/tires based on a comment "we do it all the time" and I was pleased. The wheels/tires switch soon turned "low pressure warning" lights on and they continued to come on for days and would only go off when the vehicle was turned off. The next time out, after about 20 - 30 miles "warning light for low tire pressure" came on. I checked the tires and the pressures were fine in all the tires but the "warning" lights were driving me crazy. I went back in to the dealership and they told me that the pressure sensors in each tire would have to be changed (@$550) for the four. They said the 2012 Ford Explore sensors had changed by 2017 which was my new car. I was NOT happy. I would not have switched the wheels/tires between the two vehicles had I know this. They admitted they didn't know it either. (An honest response.) Bill Haygood told me he would see if he couldn't make things right. I went into the dealership to pick up the car ready, unfortunately, to pay $550 for a mistake I made based on bad information I received from the dealership. Bill Haygood said, "It has been taken care of.....here are your keys." This was a wonderful example of a car dealership doing the right and honest thing. "I shall return." More

Excellent from start to finish I found the car and dealership on cars.com. I had immediate response from Melissa and continued immediate response on my questions. I drove 3 1/2 hour I found the car and dealership on cars.com. I had immediate response from Melissa and continued immediate response on my questions. I drove 3 1/2 hours to Pearson to see the vehicle and met Melissa in person. She was as nice in person as her e-mail responses were and the dealership was great. Everyone was friendly and helpful. I totally love the Mustang I purchased. Thanks Melissa and Pearson Ford. More

Maintenance service Thank you Bill Haygood for helping me make a convenient service appointment. All was completed exactly when I expected and everyone was cordial and he Thank you Bill Haygood for helping me make a convenient service appointment. All was completed exactly when I expected and everyone was cordial and helpful! Always a pleasure to visit Pearson Ford! More