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Pearl Chrysler Jeep Dodge Ram - Service Center

Peotone, IL

4.4
235 Reviews

235 Reviews of Pearl Chrysler Jeep Dodge Ram - Service Center

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November 27, 2024

They do a great job, they are honest and friendly. I enjoy just being there. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blayne Grassle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
KEVIN BARTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Bankowski
Dec 02, 2024 -

Pearl Chrysler Jeep Dodge Ram responded

Thank you Dave. We try very hard to do this business the right way. Please let us know if you ever need anything.

November 24, 2024

Damien our Service writer got us in at the last minute due to no tail lights working at all on our 2021 We used to be long-term customers at Taylor and have now switched from another ram dealership and s More

by Tjwest209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian. Service
November 22, 2024

Pearl is the best dealer in the area hands down. Friendly people and fast service More

by akdaly71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Nov 27, 2024 -

Pearl Chrysler Jeep Dodge Ram responded

Thank you so much for the great Review. Please let us know if you ever need anything in Sales or Service.

November 22, 2024

Service was great and timely getting us in in an emergency situation and our car back to us quickly More

by MAGHISTAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department chris
Nov 27, 2024 -

Pearl Chrysler Jeep Dodge Ram responded

Thank you so much for the great Review. Please let us know if you ever need anything in Sales or Service.

November 22, 2024

Lovely people, Billy and Kim in the office are very nice. Very attentive people. I would highly recommend Pearl Chrysler to anyone! More

by mariannacv
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Billy, Kim, Chris
Nov 27, 2024 -

Pearl Chrysler Jeep Dodge Ram responded

Thank you so much for the great Review. Please let us know if you ever need anything in Sales or Service.

November 21, 2024

Always kind and helpful from the day I bought my 2016 jeep wrangler in 2017 More

by Williamkelso571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 27, 2024 -

Pearl Chrysler Jeep Dodge Ram responded

Thank you so much for the great Review. Please let us know if you ever need anything in Sales or Service.

November 20, 2024

they have poor repair service that requires multiple returns. they don't seem to know how to repair vehicles they guess about problems rather than fix the issue. When asked. they are not willing to help More

by tired of bull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blayne Grassle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Pearl Chrysler Jeep Dodge Ram responded

We are very sorry to hear this. This is not like our service department. They work very hard and do a great job. Would you be willing to talk with Chad our GSM and let him know what happened so we can educate and make things better? If so please reach out to him at 708-258-1700 and ask for Chad

November 19, 2024

Poor communication in terms of time frame Prices are a joke. My truck was in for trans service dropped it off at 9 was told 2 hours later via phone all recalls were done just waiting on the trans servic More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name are not needed
Nov 27, 2024 -

Pearl Chrysler Jeep Dodge Ram responded

Rob, Sorry for any problem you had with our Dealership in Service. We work very hard to make sure we communicate as well as we can. After reviewing the work that needed to be done it would have taken all day to complete everything that was asked to be done. We are sorry if this was not explained to you when you asked to have the work done. I know we found the Recalls while it was here and called to ask if you were ok if we completed those as well. We did discount the job for you to help out. Sorry again for communication not being where it should have been. If you would like to talk more about this please reach out to Chad our GSM and he will try and help with whatever he can. 708-258-1700

November 19, 2024

I drive 45 minutes to go for maintenance that should yell everything you need to know. More

by thequietman01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance dept
November 19, 2024

Everyone is very friendly and knowledgeable. Great customer service and would definitely recommend their services More

by RNSCIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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