Pearl Chrysler Jeep Dodge Ram - Service Center
Peotone, IL
235 Reviews of Pearl Chrysler Jeep Dodge Ram - Service Center
They do a great job, they are honest and friendly. I enjoy just being there. I enjoy just being there. More
Damien our Service writer got us in at the last minute due to no tail lights working at all on our 2021 We used to be long-term customers at Taylor and have now switched from another ram dealership and s due to no tail lights working at all on our 2021 We used to be long-term customers at Taylor and have now switched from another ram dealership and staying with Taylor Thanks to Damien More
they have poor repair service that requires multiple returns. they don't seem to know how to repair vehicles they guess about problems rather than fix the issue. When asked. they are not willing to help returns. they don't seem to know how to repair vehicles they guess about problems rather than fix the issue. When asked. they are not willing to help. More
Poor communication in terms of time frame Prices are a joke. My truck was in for trans service dropped it off at 9 was told 2 hours later via phone all recalls were done just waiting on the trans servic joke. My truck was in for trans service dropped it off at 9 was told 2 hours later via phone all recalls were done just waiting on the trans service, it was on the rack and be worked on now. An hour later I showed up with it still in the air with nobody working on it. Sat in the waiting room for another hour and a half and still nobody working on it. So i left. Received a call at 430 saying I can pick it up. I was told the recall stuff was done, assuming a trans service shouldn't have been that long is the only reason I came back up there. Wasted a day off work and shuffling plans around for unclear communication! Not to mention the the price is too high. Especially when you probably overcharge Ram for the recall work. Which if it was done when your service person call to ask me if I wanted to pay for a 50 dollar air filter change, then the tranny service should not have taken that long. If you put the mechanic on it to completion. 50 bucks for a air filter change, LOL ... you should do it for free, for how much you bend your customers over. More