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Pearl Chrysler Jeep Dodge Ram - Service Center
Peotone, IL
197 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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197 Reviews of Pearl Chrysler Jeep Dodge Ram - Service Center
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July 20, 2023
This dealership service department is junk. They did work on my car and did half xxx work. They said they fixed my problem but instead they cut wires to hide the actual problem to trick the com They did work on my car and did half xxx work. They said they fixed my problem but instead they cut wires to hide the actual problem to trick the computer that it was fixed. Now they refuse to take my vehicle in for service. This would be the 3rd time for the same thing. I would highly recommend not bringing your car there for service or even buying anything from there. Service told me what they said they fixed but another dealer ship beg to defer. Dodge has been called and legal. Do not buy or bring anything to this dealer. They don't care about there customers. All they care about is turn over and making money. More
by ndulny85
Employees Worked With
Service manager.
June 17, 2023
The process was easy. Everyone was so great! I would definitely go back again and again! Everyone was so great! I would definitely go back again and again! More
by Gwd1959
March 30, 2023
Most reviews slap or give kudos to the Sales Department. This review is to tell everyone this dealership has an awesome Parts Manager, Ken. I called from out of state on a scarce and back ordered part. H This review is to tell everyone this dealership has an awesome Parts Manager, Ken. I called from out of state on a scarce and back ordered part. He shipped it to me even though not in his ‘scope of responsibility’. Truly a nice and very knowledgeable man, would recommend to anyone who needs advice on what parts should be used on their Chrysler Dodge Jeep or RAM vehicle. Thank you Ken!!!! More
by David R
Employees Worked With
Ken
September 29, 2022
I can’t say enough great things about Pearl. A special shout out to Blayne Grassle and Chad Milliron for helping set me up with my new Jeep. They were extremely helpful and made sure I walked ou A special shout out to Blayne Grassle and Chad Milliron for helping set me up with my new Jeep. They were extremely helpful and made sure I walked out with a purchase that was right for me. I highly recommend stopping in if you are in the market for a new vehicle. More
by gmcmah2
May 18, 2021
The radio has had issues for a long time now. The service department has attempted to fix it three times and it is still not corrected. I now have to go back a fourth time with no resolution. Extremely frust department has attempted to fix it three times and it is still not corrected. I now have to go back a fourth time with no resolution. Extremely frustrated More
by goodman6986
Verified CustomerEmployees Worked With
Service department
May 17, 2021
I live in Kankakee and drive a extra 20min past taylor dodge to pearl because I know that when I make a appointment that my vehicles are in good hands. They are straight forward and get the job done right dodge to pearl because I know that when I make a appointment that my vehicles are in good hands. They are straight forward and get the job done right the first time.. Jeff Green. More
by jgreen1017
May 15, 2021
Thank you to The Automitove department at Pearl Chrysler Dodgr and Jeep for diagnostic and repairing mybJeep Wrangler. The staff are very knowledgeable and friendly and repaired my jeep in a timely manner. Dodgr and Jeep for diagnostic and repairing mybJeep Wrangler. The staff are very knowledgeable and friendly and repaired my jeep in a timely manner. More
by ehlitesaver172
Employees Worked With
Ken, automotive department
April 02, 2021
Bought our Durango Citadel from Pearl in 2011 . They have been the only ones to perform service on it and I still live my Durango almost 100,000 miles later. If continuing to be a repeat customer isn't have been the only ones to perform service on it and I still live my Durango almost 100,000 miles later. If continuing to be a repeat customer isn't a great show of satisfaction I don't know what is More
by carriepalicki
Employees Worked With
Colin Lacer
April 02, 2021
This was our first purchase of a new Jeep Grand Cherokee at this dealership and Pearl's staff including service has been outstanding when thinking of another purchase you will be on top of the list. Jim at this dealership and Pearl's staff including service has been outstanding when thinking of another purchase you will be on top of the list. Jim & JoAnn Lewis More
by JLEWIS1150
