Pearl Chrysler Jeep Dodge Ram - Service Center

Service I took my vehicle in to get my navigation system uodated, and as always i was treated wondeful. I take my vehicle to them because they know me and mtm I took my vehicle in to get my navigation system uodated, and as always i was treated wondeful. I take my vehicle to them because they know me and mtmy vehicle. I am always treated great, love the service department at Pearl. More

Horrible Service I have been in sales for 16 years and the key to sales is customer service. This dealership has NONE.. I went to this dealership because people said t I have been in sales for 16 years and the key to sales is customer service. This dealership has NONE.. I went to this dealership because people said their service depot was good I went to get service done on my 19 ram limited and have other vehicles as well. After 3 weeks of trying their customer service is horrible. No one comes to your vehicle and greets you at the service drive then once you go up there in my case I have recalls and a few other issues and need a loaner cal they didn’t have any for over 3 weeks however when I tell them which they played the run around game that I am allowed $35 a day from enterprise they tell me well we’re busy so you call them like are you kidding me. I’m the customer it’s not my job to do yours needless to say I pulled right out of the service drive after multiple attempts to have them do what is right by the customer More

RIP OFF SERVICE CENTER Would not give estimate, refused to call with estimate before work was done, forced me to pay for work I did not ask for or approve, would not apologi Would not give estimate, refused to call with estimate before work was done, forced me to pay for work I did not ask for or approve, would not apologize. They scam you by refusing estimate and not calling first More

Cherokkee Service and Oil Change I brought my 2014 Jeep Cherokee in for its first oil change. While there the crew handled to TSB issues. They asked if I had the time to get it done a I brought my 2014 Jeep Cherokee in for its first oil change. While there the crew handled to TSB issues. They asked if I had the time to get it done at the same time the oil was changed and that it would take approximately three hours. They were up-front and handled everything to my satisfaction. Well done for my first experience. More