Pearl Chrysler Jeep Dodge Ram - Service Center

Pearl has a great service department-always keep me informed of any issues with the car. They’re trustworthy & I know I won’t be taken advantage of. informed of any issues with the car. They’re trustworthy & I know I won’t be taken advantage of. More

Great dealership and service department. I know when I bring my car in for service, I won’t be taken advantage of. Pearl is trustworthy. I know when I bring my car in for service, I won’t be taken advantage of. Pearl is trustworthy. More

Outstanding customer service. The service department is thorough and extremely knowledgeable. Every time I bring my vehicle there, I am treated with friendliness, courtesy and res The service department is thorough and extremely knowledgeable. Every time I bring my vehicle there, I am treated with friendliness, courtesy and respect. More

Truck got oil change less than a month ago. No issues. Now some new tech says I need $$$ services. I declined but he still added it to my file 'for next visit'. Doubtful that will happen No issues. Now some new tech says I need $$$ services. I declined but he still added it to my file 'for next visit'. Doubtful that will happen More

Great communicative service by Russ and Chris! Very efficient and helpful in explaining repairs/recalls. Very efficient and helpful in explaining repairs/recalls. More

Was able to schedule service and have it performed in a timely manner Always a plus. timely manner Always a plus. More

If you like being lied to this is the dealership for you. I took my vehicle there to have some worn front suspension parts replaced but since it was under warranty they would not replace the parts. They tol I took my vehicle there to have some worn front suspension parts replaced but since it was under warranty they would not replace the parts. They told me there was nothing wrong which is a complete lie. Problem was already verified by another shop. They only wanted to sell me new tires. Will not be returning. More

I took it in for routine oil change. Chris identified some other problems, gave me a price to fix them and I had the car back early next morning. Chris identified some other problems, gave me a price to fix them and I had the car back early next morning. More

It isn't so much the dealership (maybe) but we had a new motor put in in 1/24. 1/25 it seed to have a problem. We had to wait 2 weeks for a service appointment. Then because of various approvals, etc. for w motor put in in 1/24. 1/25 it seed to have a problem. We had to wait 2 weeks for a service appointment. Then because of various approvals, etc. for warrantee work etc. we just got the vehicle back today. Over 3 months without the use of a vehicle we had spent over 10,000 getting a repair done by certified Chrysler service and parts. Ridiculous. Also I am told we only have a warrantee as of the original repair and 3 months of that we didn't even have use of the vehicle. Now we only have 9 months warranty on our over 10,000 repair. We really feel taken advantage of. We are chumps for feeling that going with the Chrysler brands service was getting the best. Oh and they didn't even wah the vehicle. It likely say outside with winter salt and grime on it for most of the 3 months. More