Pearl Chrysler Jeep Dodge Ram - Service Center

Always kind and helpful from the day I bought my 2016 jeep wrangler in 2017 jeep wrangler in 2017 More

they have poor repair service that requires multiple returns. they don't seem to know how to repair vehicles they guess about problems rather than fix the issue. When asked. they are not willing to help returns. they don't seem to know how to repair vehicles they guess about problems rather than fix the issue. When asked. they are not willing to help. More

I drive 45 minutes to go for maintenance that should yell everything you need to know. everything you need to know. More

Poor communication in terms of time frame Prices are a joke. My truck was in for trans service dropped it off at 9 was told 2 hours later via phone all recalls were done just waiting on the trans servic joke. My truck was in for trans service dropped it off at 9 was told 2 hours later via phone all recalls were done just waiting on the trans service, it was on the rack and be worked on now. An hour later I showed up with it still in the air with nobody working on it. Sat in the waiting room for another hour and a half and still nobody working on it. So i left. Received a call at 430 saying I can pick it up. I was told the recall stuff was done, assuming a trans service shouldn't have been that long is the only reason I came back up there. Wasted a day off work and shuffling plans around for unclear communication! Not to mention the the price is too high. Especially when you probably overcharge Ram for the recall work. Which if it was done when your service person call to ask me if I wanted to pay for a 50 dollar air filter change, then the tranny service should not have taken that long. If you put the mechanic on it to completion. 50 bucks for a air filter change, LOL ... you should do it for free, for how much you bend your customers over. More

Everyone is very friendly and knowledgeable. Great customer service and would definitely recommend their services Great customer service and would definitely recommend their services More

Fast clean efficient got in on time and out in good time. Courteous an d friendly Courteous an d friendly More

I was having my service done at the dealership where I purchased my vehicle but they couldn’t get anything right. I found Pearl one day when I stopped to get gas down the street. They solved my problem th purchased my vehicle but they couldn’t get anything right. I found Pearl one day when I stopped to get gas down the street. They solved my problem the first time and I have been getting my service there ever since. The service is great. More

Everyone there, from the service people to the mechanics to the cashier were very polite, courteous, and knowledgeable! The dealership is very clean very well ran and the waiting area is very nice stocked w to the cashier were very polite, courteous, and knowledgeable! The dealership is very clean very well ran and the waiting area is very nice stocked with snacks and free drinks. Coffee water, flavored water. Very nice experience thank you Joe Joyce . More

This dealership is the best in the business. Top quality service department and techs. Awesome insightful sales staff. All managing staff treats customers with respect as if they’re family. Woul Top quality service department and techs. Awesome insightful sales staff. All managing staff treats customers with respect as if they’re family. Wouldn’t buy or service my vehicle anywhere else! More

They always for a great job helpful and friendly. They always call back when I leave a message They always call back when I leave a message More