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Pearl Chrysler Jeep Dodge Ram - Service Center
Peotone, IL
194 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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194 Reviews of Pearl Chrysler Jeep Dodge Ram - Service Center
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Verified Customer
December 21, 2024
They were accurate in diagnosis, and timely in the execution of repair. I was met by courteous personnel who explained my problems and what solutions were available to me. execution of repair. I was met by courteous personnel who explained my problems and what solutions were available to me. More
by T-SAUCH
Employees Worked With
Russ in service
December 21, 2024
Bad service! My dash was disassembled Not put together properly Bottom of center console will not open Broke an electrical connector for start stop battery And kn My dash was disassembled Not put together properly Bottom of center console will not open Broke an electrical connector for start stop battery And knowingly put it back together The fact that my car was beeping while parked every 5 minutes was just swept under the rug Not addressed at all These problems all started when a A/C hose wasn’t working Further more they took it upon themselves to change cabin filter and air filter Without my permission and then charged me 100.00 dollars I’m scheduled for an appointment on December 26th the service manager said he will be watching every step of the way Unfortunately with the poor service I have received I have my doubts And will probably never return I will have service done locally Also there has been no compensation offered for the aggravation The whole Ruhbeck family buys from this location! Maybe not anymore?? More
by Disappointed
December 09, 2024
It is a very friendly dealership. Was very polite to us.Liked our dealer.worked with us Was very polite to us.Liked our dealer.worked with us More
by FREDDY.1955
December 04, 2024
Always friendly. They answer any question that I might have. They are very efficient and I never have to wait any longer than what is required for that particular ser They answer any question that I might have. They are very efficient and I never have to wait any longer than what is required for that particular service. More
by Luckett513
Employees Worked With
Service department
December 04, 2024
Friendly staff, waiting area is first rate and turn around time on oil change was good. My third oil change at this location and very satisfied. around time on oil change was good. My third oil change at this location and very satisfied. More
by Karen.Knecht
Employees Worked With
Service department
November 27, 2024
Service center tries to say there are issues for unnecessary repairs. Was told last time I needed a major repair. Had it checked and not needed. This time the supposed issue was not mentioned. unnecessary repairs. Was told last time I needed a major repair. Had it checked and not needed. This time the supposed issue was not mentioned. I also told them that last time I needed oil change and tire rotation but they did not do it since my tire sensor light was still on. One tire was very low when I got home. This time I would think they would have offered me a discount for not doing rotation last time but no. More
by Jkjuriss
Employees Worked With
Shop area only
November 27, 2024
Great people very trustworthy ! I would highly recommend there services to anyone. The sales staff is always close by to help answer any questions I had also I would highly recommend there services to anyone. The sales staff is always close by to help answer any questions I had also More
by ROB@PEARLAUTOS.COM
Employees Worked With
Russ Chris Amy and Bill we’re all very helpful
November 27, 2024
They do a great job, they are honest and friendly. I enjoy just being there. I enjoy just being there. More
by Dave
