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Pearl Chrysler Jeep Dodge Ram
Peotone, IL
534 Reviews
It's Simple: The Moment You Walk Through Our Showroom Front Door, You Become Part of Our Dealership Family!
At Pearl Chrysler Jeep Dodge Ram, we strive to be so much more than merely the means by which you pick up your next new or pre-owned car. The moment you step through our showroom doors, you're family to us, so you can expect to be cared for as such as you move forward with your automotive adventures. Whether you're in the market for a new car or you're looking for a dedicated service center to help you maintain the one you have, we're here for you. Stop by to get a taste of our family-oriented, laid-back environment and we'll show you what we mean!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 534 reviews
May 11, 2015
Lied about the car. Lied about the deal. I have a deal worked up over the phone... A Week later when I was ready to go down and get everything finished up, they changed their mind and said th I have a deal worked up over the phone... A Week later when I was ready to go down and get everything finished up, they changed their mind and said they wanted an extra 1500 dollars for the car! They said "its summer and we know we can get more than that." But a week prior it was summer too.... Why wouldn't they just not make that deal to start with? When I argued and wanted to speak with a sales manager, or the owner of the dealership, NOONE answer, got everyones voicemail, and no call back... this dealership is the reason the car business has the crappy name that they do. More
by If they cared, they would have already called.
Employees Worked With
Corey
April 16, 2015
Cherokkee Service and Oil Change I brought my 2014 Jeep Cherokee in for its first oil change. While there the crew handled to TSB issues. They asked if I had the time to get it done a I brought my 2014 Jeep Cherokee in for its first oil change. While there the crew handled to TSB issues. They asked if I had the time to get it done at the same time the oil was changed and that it would take approximately three hours. They were up-front and handled everything to my satisfaction. Well done for my first experience. More
by Humdrum
Employees Worked With
Jack and Mike.
January 04, 2013
I purchased a used car from Pearl and my salesman was great! He was easy to talk to and was very helpful in getting the items that I requested to be included in the sale. I had worked out a pre-approve great! He was easy to talk to and was very helpful in getting the items that I requested to be included in the sale. I had worked out a pre-approved loan with one of the banks and the financing department was actually able to find a better rate for me. My only disappointment was in the customer service department manager and service department manager when I went in to pick up a cargo cover that had been ordered, as they were too busy to install it for me and as a senior citizen, no one offered to help carry out the awkward package that it came in. Fortunately for me, one of the other salesman saw me struggling with the package was nice enough to help me out with it and actually took the 10 minutes to install the cargo cover, which was greatly appreciated. Overall, my experience was good and I will take advantage of the free oil changes in the future that was part of the purchase deal. More
by iwco
Employees Worked With
Ed Maisonneuve
