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Pearl Chrysler Jeep Dodge Ram
Peotone, IL
591 Reviews
It's Simple: The Moment You Walk Through Our Showroom Front Door, You Become Part of Our Dealership Family!
At Pearl Chrysler Jeep Dodge Ram, we strive to be so much more than merely the means by which you pick up your next new or pre-owned car. The moment you step through our showroom doors, you're family to us, so you can expect to be cared for as such as you move forward with your automotive adventures. Whether you're in the market for a new car or you're looking for a dedicated service center to help you maintain the one you have, we're here for you. Stop by to get a taste of our family-oriented, laid-back environment and we'll show you what we mean!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 591 reviews
November 20, 2024
they have poor repair service that requires multiple returns. they don't seem to know how to repair vehicles they guess about problems rather than fix the issue. When asked. they are not willing to help returns. they don't seem to know how to repair vehicles they guess about problems rather than fix the issue. When asked. they are not willing to help. More
by tired of bull
Employees Worked With
Verified CustomerNovember 19, 2024
Poor communication in terms of time frame Prices are a joke. My truck was in for trans service dropped it off at 9 was told 2 hours later via phone all recalls were done just waiting on the trans servic joke. My truck was in for trans service dropped it off at 9 was told 2 hours later via phone all recalls were done just waiting on the trans service, it was on the rack and be worked on now. An hour later I showed up with it still in the air with nobody working on it. Sat in the waiting room for another hour and a half and still nobody working on it. So i left. Received a call at 430 saying I can pick it up. I was told the recall stuff was done, assuming a trans service shouldn't have been that long is the only reason I came back up there. Wasted a day off work and shuffling plans around for unclear communication! Not to mention the the price is too high. Especially when you probably overcharge Ram for the recall work. Which if it was done when your service person call to ask me if I wanted to pay for a 50 dollar air filter change, then the tranny service should not have taken that long. If you put the mechanic on it to completion. 50 bucks for a air filter change, LOL ... you should do it for free, for how much you bend your customers over. More
by Rob
Employees Worked With
Name are not needed
November 06, 2024
Dealership was clean everyone was welcoming nick did everything he could to get us a second car went back in a couple days later again helped us immediately everything he could to get us a second car went back in a couple days later again helped us immediately More
by Beth Pence
November 06, 2024
Haven't had any service done there yet. ..but the people are all great. Really helped me out with an extended warranty. ..but the people are all great. Really helped me out with an extended warranty. More
by cooperfan18
Employees Worked With
November 05, 2024
Purchased our 2nd vehicle from Pearl won’t go anywhere else they have been awesome. else they have been awesome. More
by Edborg68
November 05, 2024
Ver nice dealership with excellent service! Everyone that I came in contact with was helpful. Everyone that I came in contact with was helpful. More
by Rcalle
Employees Worked With
November 05, 2024
I was having my service done at the dealership where I purchased my vehicle but they couldn’t get anything right. I found Pearl one day when I stopped to get gas down the street. They solved my problem th purchased my vehicle but they couldn’t get anything right. I found Pearl one day when I stopped to get gas down the street. They solved my problem the first time and I have been getting my service there ever since. The service is great. More
by HANDYAJ01
Employees Worked With
Service
