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Pearl Chrysler Jeep Dodge Ram
Peotone, IL
638 Reviews
It's Simple: The Moment You Walk Through Our Showroom Front Door, You Become Part of Our Dealership Family!
At Pearl Chrysler Jeep Dodge Ram, we strive to be so much more than merely the means by which you pick up your next new or pre-owned car. The moment you step through our showroom doors, you're family to us, so you can expect to be cared for as such as you move forward with your automotive ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 638 reviews
March 28, 2025
It isn't so much the dealership (maybe) but we had a new motor put in in 1/24. 1/25 it seed to have a problem. We had to wait 2 weeks for a service appointment. Then because of various approvals, etc. for w motor put in in 1/24. 1/25 it seed to have a problem. We had to wait 2 weeks for a service appointment. Then because of various approvals, etc. for warrantee work etc. we just got the vehicle back today. Over 3 months without the use of a vehicle we had spent over 10,000 getting a repair done by certified Chrysler service and parts. Ridiculous. Also I am told we only have a warrantee as of the original repair and 3 months of that we didn't even have use of the vehicle. Now we only have 9 months warranty on our over 10,000 repair. We really feel taken advantage of. We are chumps for feeling that going with the Chrysler brands service was getting the best. Oh and they didn't even wah the vehicle. It likely say outside with winter salt and grime on it for most of the 3 months. More
by Dawn33664
March 26, 2025
Seems like a good dealership they all seem to be helpful would probably go back would probably go back More
by denny.jarred
Verified CustomerEmployees Worked With
March 26, 2025
Great service department . They are always very nice. Would recommend them to other Jeep / dodge owners. They are always very nice. Would recommend them to other Jeep / dodge owners. More
by CHLOE1435
Employees Worked With
March 24, 2025
I am very pleased with the work that was done to my jeep wrangler. Everyone at Pearl Jeep Dodge was extremely pleasant and explained everything that was going on. I would highly recommend this business to a wrangler. Everyone at Pearl Jeep Dodge was extremely pleasant and explained everything that was going on. I would highly recommend this business to all my friends and family. More
by barbdyer35
Employees Worked With
March 24, 2025
One of the best Dealerships around would highly recommend it to all my friends and colleagues. it to all my friends and colleagues. More
by Johnson
Employees Worked With
March 22, 2025
Radio issues on a brand new 2024 wagoneer. Brought it in to be serviced. Tech was able to recreate the issue I was having with the radio. He said the radio needed to be replaced. A month went Brought it in to be serviced. Tech was able to recreate the issue I was having with the radio. He said the radio needed to be replaced. A month went by and I heard nothing from the dealership. I called the dealership, I was told I needed to bring it back in to be diagnosed. This time they couldn’t recreate the issue although I still had the same problem. Got my car back now the radio screen was frozen. Next day it worked but the same radio issue persisted. Took the car back in. They kept it 3 days only to be told they couldn’t recreate the issue… frustrating. More
by rpeete83
Employees Worked With
John Doe
March 22, 2025
Damaged 2 of my wheels while getting a tire rotation. Damage was clearly visible but dealership kept quiet as if it didn't happen. Damage was clearly visible but dealership kept quiet as if it didn't happen. More
by rob
Employees Worked With
March 18, 2025
I recently purchased a vehicle from this dealership (February 2025) and, unfortunately, my experience was not entirely satisfactory. Like many car buyers, I value transparency and clear disclosure thro (February 2025) and, unfortunately, my experience was not entirely satisfactory. Like many car buyers, I value transparency and clear disclosure throughout the sales process. However, I found that the level of service provided decreased significantly after the sale was finalized. More
by karpeh979
March 12, 2025
I PURCHASED A CAR FROM PEARL. WAS VERY IMPRESSED WITH JEREMY KLOCEK, SEAN KOESTER AND JIM SKIDMORE. THEY MADE ME AN EXCELLENT BUY. WHAT I ALSO REALLY LIKED WAS THAT THEY TRA WAS VERY IMPRESSED WITH JEREMY KLOCEK, SEAN KOESTER AND JIM SKIDMORE. THEY MADE ME AN EXCELLENT BUY. WHAT I ALSO REALLY LIKED WAS THAT THEY TRADE-IN VERY, VERY FAIRLY. THANK YOU ALL. More
by victormaiorano
