Peake BMW
Kenner, LA
By Type
Showing 79 reviews
Easy.... efficient.... kind The staff was excellent ... Alex Darouiche is wonderful!!! He went out of his way to make the experience enjoyable. It was a great time purchasing t The staff was excellent ... Alex Darouiche is wonderful!!! He went out of his way to make the experience enjoyable. It was a great time purchasing the vehicle with all the staff. More
We just bought a new 430i. Alex Darouiche was our Salesman. Alex was attentive, professional, and a pleasure to deal with. Alex made our transaction a breeze. Every detail was h Alex Darouiche was our Salesman. Alex was attentive, professional, and a pleasure to deal with. Alex made our transaction a breeze. Every detail was handled with ease. If you’re in the market for a new or pre-owned BMW Pealke BMW is the place and Alex is the man. We’re delighted. . Thank you, Rick and Marcia More
Product Specialist Courtney is the girl to see whenever your having issues with your phone or just to answer any questions about your BMW. She’s very knowledgeable about Courtney is the girl to see whenever your having issues with your phone or just to answer any questions about your BMW. She’s very knowledgeable about the product and great customer service skills. Thank you Courtney for all your help. More
Satisfied Customer My salesman was Alex Darouiche and at the end of the deal, he didn’t get much of a commission, but made sure I was a happy customer. He even gave me a My salesman was Alex Darouiche and at the end of the deal, he didn’t get much of a commission, but made sure I was a happy customer. He even gave me a bag of gifts! I had a very pleasant experience More
New CPO BMW 320i I will simply echo the last review posted on this site as I don't think I could say it any better.... I had the pleasure of working with Alex Darou I will simply echo the last review posted on this site as I don't think I could say it any better.... I had the pleasure of working with Alex Darouiche in purchasing my latest BMW. He really went above and beyond all expectations. His courteous demeanor and attitude made this experience at Peake BMW worthy of acknowledgment!! Thomas S More
New BMW - CPO - for me 😀 I had the pleasure of working with Alex Darouiche in purchasing my latest BMW. He really went above and beyond all expectations. His courteous demeano I had the pleasure of working with Alex Darouiche in purchasing my latest BMW. He really went above and beyond all expectations. His courteous demeanor and attitude made this experience at Peake BMW worthy of acknowledgment!! I thank my family member for her honest referral and other Peake BMW employees (Katelyn & Roberto & Jeremy) for their due diligence. I am a very happy customer!! Calendar year 2020 - I may purchase my next SUV!!😇 More
New car My husband and I are Loving my BMW 2019 x4 my experience was wonderful customer service excellently I will recommend friends, family, co workers et My husband and I are Loving my BMW 2019 x4 my experience was wonderful customer service excellently I will recommend friends, family, co workers etc..... Alex Darouich Thank You More
Pleasantly surprised. Very good experience My experience at Peake was unexpectedly pleasant due in no small part to the courtesy and helpfulness of Richard Childress. I have recommended Peake a My experience at Peake was unexpectedly pleasant due in no small part to the courtesy and helpfulness of Richard Childress. I have recommended Peake and Mr Childress to two of my co-workers at Adler’s Jewelry as well as to my daughter whose Mercedes lease will soon terminate. My sincere thanks. I have joked at Adler’s that you were much nicer to your customers than I am to mine More
A negative star would be given if it were on option. Giving this dealership a one star is being generous. I knew what I was looking for, found it online at the out of state dealership called Peake BMW. Giving this dealership a one star is being generous. I knew what I was looking for, found it online at the out of state dealership called Peake BMW. I paid over $600 to have the car shipped to me in FL, after being told it had under 12k miles on it and was in exceptional condition. It was a specific color that I wanted and was having trouble finding in my area. Long story short, car arrives, it is the wrong color, and it had deep scratches all over it. After numerous ignored emails, I called and asked to speak to the dealership owner. Only then did I get a call from a guy named Sam, who agreed to pick up the car and return my money. Days later, an order to have the car picked up still had no been made, so I called and asked to speak to the owner of the dealership. A guy named Jason LaPorte called me back and said he would arrange to have the car picked up and the moment they had the car in their possession, he would Fed Ex my money back to me overnight.. It took four days for the car to be picked up. I found out from Autotrader that the car was back on their lot being offered for sale while still in my name, still on my insurance and still no notification from anyone at Peake that the car was back on their lot. Today, I called to see when the FedEx was sent out with my refund, after Sam (Rantisi) never responded to my emails, and guess what? It was put in the mail. So three or four more days will go by until I get a refund. I'm sure that wasn't done by mistake. I have never dealt with a bigger group of idiots in my life. Also, let me add that the day I bought the car, another idiot named Tony hung up on me when I declined to buy an extended warranty. The entire place gives new meaning to the word "used car salesmen". Oh and when they resisted the car for sale on Peake's website, it is still listed as the wrong color. You can't fix stupid. Run, don't walk away from this place. More
Horrible service advisor!! Total disbelief! Wow! Horrible service! No one could tell me anything about my car. No answers or call back! Had to leave my home over twenty miles to Total disbelief! Wow! Horrible service! No one could tell me anything about my car. No answers or call back! Had to leave my home over twenty miles to go to the dealer to get an update! An update! More