708 Reviews of Peak Kia - Service Center
Met the rest stopped with the best Just bought a car from two of the most honest salespeople ever lalo and Sophie. Amazing car more then I thought I'd ever be able to afford. Thanks lov Just bought a car from two of the most honest salespeople ever lalo and Sophie. Amazing car more then I thought I'd ever be able to afford. Thanks love it More
awesome team i just vistited for a oil change two days ago. i ran into lalo and sophie who sold me my last 4 cars and lets say i didnt go there to buy a car but no i just vistited for a oil change two days ago. i ran into lalo and sophie who sold me my last 4 cars and lets say i didnt go there to buy a car but not really enjoying the car i had they looked at the options i had and theywere able to get me a amazing deal for a little more then the other car i owned. thanks again lalo and sophie.5 cars now from the two of them More
Great Service! The whole team is so helpful and friendly, and Grant goes above and beyond for his customers, even months after you buy your vehicle. You really feel The whole team is so helpful and friendly, and Grant goes above and beyond for his customers, even months after you buy your vehicle. You really feel like part of the family, and they have your back! More
Oil Change Chad in service is wonderful, knows how to treat customers but also get the job done. I recommend him to anyone. Thank you for your wonderful customer Chad in service is wonderful, knows how to treat customers but also get the job done. I recommend him to anyone. Thank you for your wonderful customer service. Wouldnt go anywhere else. More
Warning: Way overpriced for repairs Do not let Peak do repairs on your car without a warrantee. I was charged $1440.00 for struts and shocks on an 08 Amanti. Midas or Breaks Plus wo Do not let Peak do repairs on your car without a warrantee. I was charged $1440.00 for struts and shocks on an 08 Amanti. Midas or Breaks Plus would do the same job for $850.00. Breaks Plus uses excellent Monroe parts. Also, the final bill was $139.00 more than I was quoted due to taxes and some "shop fee." I was sick enough already that I paid so much and this was a final blow. Do not pay the $125.00 "diagnostic fee" before getting a solid estimate. They said, that I had to pay this to "find out what is wrong." However, any reputable repair shop can give a close estimate of shocks and struts on a particular car. This fee tends to obligate to let Peak do the repairs. It was my fault for not walking away from this repair, but I will never let Peak do repairs again. I feel like a sucker. Everyone was friendly enough, but it was not worth the extra $650.00. I have had good Peak before this happened and I am disappointed. More
2010 kia forte coupe engine cover clips failure The engine appearance plastic cover metal clips at the rear failed at 30,600 miles. Dealer would not replace them under warranty saying someone broke The engine appearance plastic cover metal clips at the rear failed at 30,600 miles. Dealer would not replace them under warranty saying someone broke them. No one went near the engine except to change the engine oil and no need to remove this cover to change the oil. The metal clips are very thin. The break had sharp edges, no bending or distortion occurred. Looks like a fatigue/vibration failure. I am an electrical/mechanical engineer and I know what fatigue failure looks like. Never had this type of dealer service on a car that was still under warranty. The rear clips are part of a stiff metal hinge, but the front are just rubber to rubber plugs. Obviously the cover vibrates because of the rubber flexing. However, the rear hinges being very tight don't move. This places the fatigue type stress on the very thin and narrow strap that is screwed to the plastic engine cover. More
It was my first time using this dealership and service center. It was one of the worst customer experiences I have encountered. During my very first time interacting with Brett, he yelled at me and told m center. It was one of the worst customer experiences I have encountered. During my very first time interacting with Brett, he yelled at me and told me he was done dealing with me and my issues. He told me to leave the dealership and not ever return. Brett was rude, condescending, and disrespectful. Brett will get what he wanted, and I will never return. I will never own another KIA. I will make sure to share my experience with as many people as possible so that nobody else has to have such an awful and demeaning experience as the one I had. More
You guys rock. Thanks for taking care of my glove box. We are getting ready to take a road trip to Vegas and can't wait to try out our new car on the interstates. We are getting ready to take a road trip to Vegas and can't wait to try out our new car on the interstates. More
I picked up my KIA on Monday and on my way home yesterday the radio went out! Nothing on the screen would work and I was driving in silence. I pulled into the Peak KIA Service and Chad came out and showed me the radio went out! Nothing on the screen would work and I was driving in silence. I pulled into the Peak KIA Service and Chad came out and showed me the simple fix of hitting the reset button. He was very friendly and knew exactly what had happened as soon as I told him. Everyone at Peak Kia has been friendly and courteous. More
Extraordinary, is the only word to describe my experience with Peak Kia. Your Sales Rep. Mr. Paul O’Farrell was extraordinary. His professional approach and mature demeanor was instrumental in defusing with Peak Kia. Your Sales Rep. Mr. Paul O’Farrell was extraordinary. His professional approach and mature demeanor was instrumental in defusing a volatile situation. I was extremely agitated, to say the least. Paul took charge of the situation and was able the set me at ease, and was able to start to solve my problem. Your Technician Mr. Matt Friedli was extraordinary. He is one of those savvy and unique individuals that can think outside the box. He was able to quickly analyze my situation and come up with and extraordinary easy fix to my problem. I would recommend that he communicate to KIA his solution. I am sure other service dept. could benefit from his expertise. I want you to know that because of Paul and Matt I will continue my patronage and will recommend Peak KIA at every opportunity. Peak KIA is a Great Idea!!! More