Peak Kia - Service Center

Recent Visit As always, Peak Kia provides outstanding customer service, and makes their customers feel very welcome. I will continue to use Peak Kia for purchase/ As always, Peak Kia provides outstanding customer service, and makes their customers feel very welcome. I will continue to use Peak Kia for purchase/lease of future automobiles for myself and my wife. More

I was very happy with the courteous service. Trey was very courteous and the service was timely. What I needed was not available at the time I first came in with my issue, but was well informed t Trey was very courteous and the service was timely. What I needed was not available at the time I first came in with my issue, but was well informed throughout the process. The problem with my KIA Soul was resolved quickly and without any problems. I was very impressed. More

Oil change I love this place! They always take the best care of me and my car. Service is always prompt. And the waiting area is great I love this place! They always take the best care of me and my car. Service is always prompt. And the waiting area is great More

45,000 mile check up and service. I received gracious and efficient service on my Kia Sorento, as usual. I am always happy with the staff and the work done on my car. I have never co I received gracious and efficient service on my Kia Sorento, as usual. I am always happy with the staff and the work done on my car. I have never considered taking it anywhere else. More

Great folks and service I’ve been driving Kias for many years and we’ve been getting our service done at Peak Kia for over 13 years. Everyone I speak with there is very frien I’ve been driving Kias for many years and we’ve been getting our service done at Peak Kia for over 13 years. Everyone I speak with there is very friendly and helpful and the service is always good. I’m very glad they’re in my neighborhood! And thank you Peak Kia for listening to customer feedback and finally providing a way to get a ride to/from service appointments! The guys that gave me the rides were super nice too. More

Past Experiences Good, This Time Not The Case All my experiences at your dealership have been very good, however, this time (8/26/19) I was not very satisfied. I did not like the way the Peak All my experiences at your dealership have been very good, however, this time (8/26/19) I was not very satisfied. I did not like the way the Peak KIA rep checking me in operated, as I felt pressured in adding things to the 30K mile service check. He was trying to sell me on having my spark plugs changed, even after I stated several times they were changed in my last service check. He did finally check my records once again and did in fact find that the spark plugs were replaced in my previous visit. In addition, I asked to have my battery checked as I told the rep that it sounded weak when starting the vehicle, and the driver's seat was not being moved forward or backward at times when starting or turning off the vehicle. The Peak KIA rep stated the techs informed him the battery was good, which I was very skeptical…I was more skeptical about the rep than the techs. To satisfy my instincts, I took it to another place and they ran a diagnostics on the battery which showed it was indeed bad, in fact, very bad! Luckily I pursued my instincts and had it checked out elsewhere, as I would have been very disappointed if I was stranded somewhere with a dead battery! I bought my vehicle from Peak KIA and have had all vehicle services performed at your dealership, even though there is another KIA dealership located closer to where I live. However, after this incident I will think twice before bringing back to your dealership. More

Service has been declining The only reason why I come here is because I have an optima so I figured they would be experts on my car. The first time I got charged more than it sa The only reason why I come here is because I have an optima so I figured they would be experts on my car. The first time I got charged more than it said in my paper receipt because apparently they hadn't updated the new pricing. One time I got quoted a break change and decided I didn’t want to do it that day. I went back a few weeks later and got quoted $80 more than the original quote I got weeks ago. The service guy said he would honor it but still I find this deceiving and an attempt to again hustle me. This time I got my car back after the oil change with the engine light on, low tire pressure and dirty despite the fact they said they cleaned it. I think it was actually dirtier than I took it in. However the only pleasant part about this last experience was the service guy that helped me. He was very polite and actually charged me what was owed. Overall I keep going back since I don’t know of any other place to go even though they always try to screw me over. More

Another great service We have purchased many vehicles from Peak, and maintain them all here. We have always been happy with the sales and service team. Thanks again We have purchased many vehicles from Peak, and maintain them all here. We have always been happy with the sales and service team. Thanks again More

In and Out I had a good experience. The staff was professional and on time. The business center was well stocked and I got some work done. No Reservations I had a good experience. The staff was professional and on time. The business center was well stocked and I got some work done. No Reservations More

Service to my KIA RIO I have always taken my 2007 KIA RIO to KIA dealerships for service on my vehicle .... I love my car and I want to do what I can to keep her running I have always taken my 2007 KIA RIO to KIA dealerships for service on my vehicle .... I love my car and I want to do what I can to keep her running More