Peak Kia - Service Center

Oil change Service department was nice & friendly . I was greeted by the person in the service garage& I was helped .when my Kia was done they explained what was Service department was nice & friendly . I was greeted by the person in the service garage& I was helped .when my Kia was done they explained what was done and checked all around maintenance and said my Kia was good .robert said if their was anything I needed not to hesitate to call him directly. Robert also took me to my vehicle after work was done. More

OIL CHANGE!! Had my oil changed. Everything went smooth and as planned. They have a comfy waiting area that is also kid friendly. Employees were kind and helpful!! Had my oil changed. Everything went smooth and as planned. They have a comfy waiting area that is also kid friendly. Employees were kind and helpful!! I even got my car washed!!! More

45,000 mile check up and service. I received gracious and efficient service on my Kia Sorento, as usual. I am always happy with the staff and the work done on my car. I have never co I received gracious and efficient service on my Kia Sorento, as usual. I am always happy with the staff and the work done on my car. I have never considered taking it anywhere else. More

Great folks and service I’ve been driving Kias for many years and we’ve been getting our service done at Peak Kia for over 13 years. Everyone I speak with there is very frien I’ve been driving Kias for many years and we’ve been getting our service done at Peak Kia for over 13 years. Everyone I speak with there is very friendly and helpful and the service is always good. I’m very glad they’re in my neighborhood! And thank you Peak Kia for listening to customer feedback and finally providing a way to get a ride to/from service appointments! The guys that gave me the rides were super nice too. More

Great Service The service and waiting room amenities at this location are great. The service rep was helpful and friendly. He recommended things that might be neede The service and waiting room amenities at this location are great. The service rep was helpful and friendly. He recommended things that might be needed for my vehicle but wasn’t pushy to get me to do them now and even recommended a brand of fuel injector cleaner if we wanted to do it on our own. The car was ready in the time promised and I am very pleased with my experience. More

Service in my Sorento Staff very friendly and professional. Was done when they said it would be. I’ve also had great service and no pressure sales. I would recommend you t Staff very friendly and professional. Was done when they said it would be. I’ve also had great service and no pressure sales. I would recommend you to anyone More

Recent Visit As always, Peak Kia provides outstanding customer service, and makes their customers feel very welcome. I will continue to use Peak Kia for purchase/ As always, Peak Kia provides outstanding customer service, and makes their customers feel very welcome. I will continue to use Peak Kia for purchase/lease of future automobiles for myself and my wife. More

I was very happy with the courteous service. Trey was very courteous and the service was timely. What I needed was not available at the time I first came in with my issue, but was well informed t Trey was very courteous and the service was timely. What I needed was not available at the time I first came in with my issue, but was well informed throughout the process. The problem with my KIA Soul was resolved quickly and without any problems. I was very impressed. More

Oil change I love this place! They always take the best care of me and my car. Service is always prompt. And the waiting area is great I love this place! They always take the best care of me and my car. Service is always prompt. And the waiting area is great More

Past Experiences Good, This Time Not The Case All my experiences at your dealership have been very good, however, this time (8/26/19) I was not very satisfied. I did not like the way the Peak All my experiences at your dealership have been very good, however, this time (8/26/19) I was not very satisfied. I did not like the way the Peak KIA rep checking me in operated, as I felt pressured in adding things to the 30K mile service check. He was trying to sell me on having my spark plugs changed, even after I stated several times they were changed in my last service check. He did finally check my records once again and did in fact find that the spark plugs were replaced in my previous visit. In addition, I asked to have my battery checked as I told the rep that it sounded weak when starting the vehicle, and the driver's seat was not being moved forward or backward at times when starting or turning off the vehicle. The Peak KIA rep stated the techs informed him the battery was good, which I was very skeptical…I was more skeptical about the rep than the techs. To satisfy my instincts, I took it to another place and they ran a diagnostics on the battery which showed it was indeed bad, in fact, very bad! Luckily I pursued my instincts and had it checked out elsewhere, as I would have been very disappointed if I was stranded somewhere with a dead battery! I bought my vehicle from Peak KIA and have had all vehicle services performed at your dealership, even though there is another KIA dealership located closer to where I live. However, after this incident I will think twice before bringing back to your dealership. More