705 Reviews of Peak Kia - Service Center
Awesome! As always they were super helpful and friendly. I love the facility’s amenities and trey was awesome! Will continue to recommend to family and friend As always they were super helpful and friendly. I love the facility’s amenities and trey was awesome! Will continue to recommend to family and friends. More
They stand behind their cars I purchased a car along with my Son. Right away the check engine light came on. I called and they said to bring it down and that the check engine li I purchased a car along with my Son. Right away the check engine light came on. I called and they said to bring it down and that the check engine light is usually something quite simple to remedy. My Son brought it in and it ended up being something that was more than simple. As a matter of fact it was a high dollar problem. They told me they would stand behind their car and true to their word they fixed that car. Haven’t had a problem since. We all have our personal thoughts about car salesmen and especially used car salesmen. Let me assure you that the people at Peak Kia broke that mold and changed the way I will forever look at the car people at Peak Kia. From the sales department right down to the service department Everyone kept me in the loop and did as they promised. Bob Mitros was a rock star from beginning to end in the service department and Mike Topolosky made the original sale because of the way he handled himself and me. These are the type employee that deserves to be recognized. What a great experience f More
Always great service! I have very good service when I have gone into Peak Kia in Littleton. They are never pushy and always able to answer my questions. I would highly rec I have very good service when I have gone into Peak Kia in Littleton. They are never pushy and always able to answer my questions. I would highly recommend them to anyone. And I do!! More
As always, superior customer service! Bob and his staff have always provided the best in customer care when servicing my vehicles. In the almost 15 years I have been going to Peak, I alwa Bob and his staff have always provided the best in customer care when servicing my vehicles. In the almost 15 years I have been going to Peak, I always get concise recommendations about my vehicle's service requirements and straight answers about optional service suggestions. I don't see me going any where else for my needs. More
Great place They always do a great job I only take my car to this location for everything my car needs and very friendly people are working here They always do a great job I only take my car to this location for everything my car needs and very friendly people are working here More
Fantastic quick service Showed up with a flat tire as a walk in first thing Monday morning. This was the second time I had showed up at 7am with a flat at this dealership. Wi Showed up with a flat tire as a walk in first thing Monday morning. This was the second time I had showed up at 7am with a flat at this dealership. With no questions asked they took my car, identified the screw and said I needed a new tire due to the placement of the screw. Kept me informed of the process, cost, etc. and within an hour I walked out with a new tire, updated software and washed car. Absolutely fantastic service every time I come expected or unexpected. Love these guys! More
Service Trey was awesome got in at a time that worked for me and allowed me the time to make my meeting. Thanks for your help and top knotch customer service Trey was awesome got in at a time that worked for me and allowed me the time to make my meeting. Thanks for your help and top knotch customer service More
Tire Warrenty Issues I purchased tires from Chad who highly recommend the Kumho I purchased over the Michelin I asked for The tires have a 50000 mile warranty on them and I purchased tires from Chad who highly recommend the Kumho I purchased over the Michelin I asked for The tires have a 50000 mile warranty on them and I have gone less then 30000. I believe these are wearing too quickly since they only have 5 mm left and are possibly the worst tires I have every have owned. The tires have been rotated every 5000 - 7500 mile and the car has been aligned a couple of times since buying them. I called on Thursday and spoke to Stephanie whom I believed was a service writer and she told me I had to bring the car in and we set an appointment for Friday. I took a day off work to get the tire issues taken care of which hasn't been taken care of. . When I got there i was given to Trey I. explained my issues and he told me I bought tires in 2017 and have gone almost 30000 miles like I should be happy with that. I Also found out that he has never done a warranty claim on tires and that I needed to call tire distributor. to find out what needed to be done. If I have to call why did I need to come in. I called and was told that I needed to go back were I bought them and they need to get in touch with there vendor to set up for them to inspect tires. I told Trey this whom told me about there tire sale and that we get different tires on there and see what we could do about warranty. My basic understanding of this is if I didn't buy more tires from them I wasn't going to get any help. I feel this visit was a total waste of my time I took a day off and got nothing resolved I will buy tires somewhere else and won't be back for service or too buy another vehicle since seems to me they don't care or want my business. More
Fast and flexible Everyone there is kind and willing to work with you, as well as has the info you need ready for use, so they can answer all your questions! They are Everyone there is kind and willing to work with you, as well as has the info you need ready for use, so they can answer all your questions! They are also flexible and do really well when it come to keeping your schedule in mind. They value your time and give you honest feedback on your vehicle. Would recommend to anyone. More
Never fixing problem Amazing how you can take your car in several times for the same problem and they can NEVER find out what’s wrong with it. The solution this time is “w Amazing how you can take your car in several times for the same problem and they can NEVER find out what’s wrong with it. The solution this time is “wait until the noise gets louder then bring it back in”. So pretty much wait until the warranty is up then we will find the problem . Will never buy a KIA again. Would I recommend Peak Kia for service..... xxxx no!!!! More