Peak Kia - Service Center

friendly A great waiting area, and they are very prompt, courteous and clear about what's being done to the car, especially if something pops up during servic A great waiting area, and they are very prompt, courteous and clear about what's being done to the car, especially if something pops up during service. More

I was Satisfied with the service The service employees I worked with were very friendly and make sure you're comfortable, made me feel at home! what an awesome team! Thank you. The service employees I worked with were very friendly and make sure you're comfortable, made me feel at home! what an awesome team! Thank you. More

Always treated very well. I have been servicing my vehicle at Peak for 10 years and have always been treated very well. The free car wash included with the oil change is alway I have been servicing my vehicle at Peak for 10 years and have always been treated very well. The free car wash included with the oil change is always appreciated. More

Always Easy, Fast, Friendly Great waiting area, free wifi, and they are very prompt, courteous and clear about what's being done to the car, especially if something pops up durin Great waiting area, free wifi, and they are very prompt, courteous and clear about what's being done to the car, especially if something pops up during service. More

Frustrating We first noticed the decline in the service level when we first encountered Ashley in the Service Department. Several months ago we had the passeng We first noticed the decline in the service level when we first encountered Ashley in the Service Department. Several months ago we had the passenger door power window serviced in our 2011 Sportage. Ever since this repair, we've had trouble with the door panel sticking. When we had it serviced again we were told the wrong plugs were used at the time of the power window repair. Even with new plugs we continued to have problems with the door panel getting stuck and the door not opening. When we attempted to pull the door open, the panel separated from the door. This time we were told we'd have to pay $425+ to purchase a new door panel and have it installed. Nobody at Kia sees the irony that the original problem was the result of service we received at Peak Kia. Monday,, 10/14, we were told the door panel would be ordered and would take 2-3 days to be received. Today is the 4th day and we haven't heard from the Service Department. I called to inquire and nobody in the Service Department could be located. The receptionist took our phone # and said she'd call back once she could locate somebody. We need the door repair completed on 10/21 or 10/22. We gave 2 stars instead of 0 stars because we did get the oil changed. More

Awesome every time! I enjoy my kia dealerships service dept! I really appreciate my service guy Tre B. Hes the best! He deserves a good person award! He always takes c I enjoy my kia dealerships service dept! I really appreciate my service guy Tre B. Hes the best! He deserves a good person award! He always takes care of me! More

As always — Awesome! My service representative was very professional, compassionate, knowledgeable, and kind. He went to extremes to get me the best price for services re My service representative was very professional, compassionate, knowledgeable, and kind. He went to extremes to get me the best price for services rendered. Peak Kia is the only place I go to for all service/maintenance for my 2017 Sportage. More

Always great service. I always have great service! Everyone I deal with is always super friendly and makes sure to give me all the information that is needed. I always have great service! Everyone I deal with is always super friendly and makes sure to give me all the information that is needed. More

Oil change & sensor light The service area is clean & modern. I was immediately instructed to pull into the waiting bay (no confusion!). My service advisor (Trey Battistic) was The service area is clean & modern. I was immediately instructed to pull into the waiting bay (no confusion!). My service advisor (Trey Battistic) was professional, friendly, and provided great info (tire pressure indicator for KIAs is very sensitive). I felt very comfortable posing my questions and receiving responses I understood. I love the customer lounge, too. Water, coffee, popcorn, comfy chairs, and even 2 massage chairs to try out. So happy with my 2016 KIA Sportage! More

great Timely and works with you. I have an older car but great service has it running smooth. Dealer parts, although a couple bucks more, have made the di Timely and works with you. I have an older car but great service has it running smooth. Dealer parts, although a couple bucks more, have made the difference. More