Peak Kia - Service Center

Lease vehicle maintenance I love being able to pull right in to the service garage out of the snow and cold. Get prompt attention, and then sit in their amazing massage chair b I love being able to pull right in to the service garage out of the snow and cold. Get prompt attention, and then sit in their amazing massage chair by the fire side. Thank you! More

Long Wait - Mediocre Service - Partial Repair I arrived 5 minutes prior to my appointment and waited 20 minutes before a service writer spoke to me other than to say I'll be right with you as he r I arrived 5 minutes prior to my appointment and waited 20 minutes before a service writer spoke to me other than to say I'll be right with you as he ran by. The couple who came in after me received immediate service. I'll grant that maybe they had an earlier appointment than me. The service writer had no information from the online form that I filled out and so we had to cover all my details again which takes more time. I was very disappointed but was assured they had a new system and he wasn't sure how to interface it. So, 35 minutes after my arrival I was sent to the lounge. The lounge is lovely but the fabulous massage chairs everyone raves about were not working. Refreshments were nice and there is plenty of comfy seating. I waited about an hour and the service writer came over and said that they were replacing all the things I came in for. They suggested a couple of other pricey services which I think I received at the other Kia dealership just last year. (I guess, Kia dealerships do not share car history.) I declined those and waited. About 30 minutes later, the car was ready. I processed out and was very pleased that my car was washed after service. That's very nice! But I was again disappointed when I went to drive out of the parking lot and my blinker was still fast clicking like it wasn't working. I backed up and drove back into the bay. It took about another 10 minutes to be told the bulb just wasn't seated properly. Overall, I was very pleased with the price and extremely disappointed in the time and service level. The service writer was very nice but almost seemed distracted or out of sorts. I will go back one more time and see if the pattern continues. More

Service department The service department at this location is excellent. It is a shame that you don’t have your service department personnel on your list. They are the The service department at this location is excellent. It is a shame that you don’t have your service department personnel on your list. They are the best. More

Great first-time experience at Peak Kia. Got a mailer about a product campaign that requires a software update at no charge. Scheduled service online for following week. Quick check in and se Got a mailer about a product campaign that requires a software update at no charge. Scheduled service online for following week. Quick check in and service was exactly one hour as promised. More

Solid turnaround on oil change with no appointment. Got me in when there was a lot of people in the service area, and got me out in under an hour with no drama. Reasonably nice waiting area, and very fr Got me in when there was a lot of people in the service area, and got me out in under an hour with no drama. Reasonably nice waiting area, and very friendly service rep. More

2015 Sorento Awesome service!!! Every time I see these folks I am so impressed with their positive attitudes. Robert, Stephanie and of course Trey are excellent Awesome service!!! Every time I see these folks I am so impressed with their positive attitudes. Robert, Stephanie and of course Trey are excellent to work with. More

Great experience, oil change Quick, friendly, professional - great experience with Peak Kia for a standard oil change. Wonderful lounge area made waiting easy. Will come back ! Quick, friendly, professional - great experience with Peak Kia for a standard oil change. Wonderful lounge area made waiting easy. Will come back ! Thanks a lot! More

EXCELLENT SERVICE I can’t say enough great things about Peak Kia. I have the new Telluride and I came to the service department to get my first oil change because the f I can’t say enough great things about Peak Kia. I have the new Telluride and I came to the service department to get my first oil change because the first one is free. After the first oil change, my plan was to take my vehicle to a Kia dealership closer to my house to get any remaining service or oil changes done.... my thought process changed after meeting Bobby in the service department. Not only did he greet me upon arrival but took care of my oil change plus a few extras that my car needed. His professional attitude and laid back approach will definitely warrant the extra 30 minute drive time to drive to dealership that treats you like family. Thanks so much for a great experience and I will see you in 6 months! More

Always have amazing service anytime I come in No matter when I come to peak Kia from buying my car to my car services I never leave unhappy. Friendly and polite my cars been serviced twice here No matter when I come to peak Kia from buying my car to my car services I never leave unhappy. Friendly and polite my cars been serviced twice here never have had a issue with anything . Both times Trey had great customer service skills. Always polite and helpful. I bought my car with James and even to this day he still helps me with any questions I have no matter how stupid they are. More

Great Trey did an awesome job keeping me informed and everything went smooth no problems got done in a timely manor Loaner car was very nice. Trey did an awesome job keeping me informed and everything went smooth no problems got done in a timely manor Loaner car was very nice. More