Peak Kia - Service Center

Fantastic Customer Service Trevor was extremely pleasant to work with, stayed in contact about timing and work behind performed. Could not be more satisfied with our experience Trevor was extremely pleasant to work with, stayed in contact about timing and work behind performed. Could not be more satisfied with our experience with the Peak Service Department. More

Drop in visit My horn stopped working and I stopped in to see if they had time to look at it. Even though they were busy they got me taken care of even though I did My horn stopped working and I stopped in to see if they had time to look at it. Even though they were busy they got me taken care of even though I didn't have an appointment. I love this dealership, they are so nice, and accommodating and they have a nice waiting area with a lot of amenities More

Oil change Great service rexieved from the service team. They were very kind and service was fast for it being a Saturday. Would definitely come back here. Great service rexieved from the service team. They were very kind and service was fast for it being a Saturday. Would definitely come back here. More

Great Customer Service Went in for routine maintenance, always met with someone as soon as I pull in to the garage. Never had any issues. Great all around Went in for routine maintenance, always met with someone as soon as I pull in to the garage. Never had any issues. Great all around More

Great service I came to the KIA service for the regular maintenance as always and I told the service advisor, Trevor Bloom, that I had a problem with the master win I came to the KIA service for the regular maintenance as always and I told the service advisor, Trevor Bloom, that I had a problem with the master window control at the driver door. I could open the rear windows but couldn't roll them up. He knew what it would take to fix it and the part was in stock. We are elderly so it is great to have a dependable place to have our little Soul maintained. More

As always awesome. My advisor was amazing. She reviewed my account to make sure that I got the service I needed and not overdo or redo service that I already had. The My advisor was amazing. She reviewed my account to make sure that I got the service I needed and not overdo or redo service that I already had. The service was done sooner that anticipated, and I enjoyed getting my car back promptly. While I waited, I was asked if I wanted to take a test drive of the vehicle that I’m interested in purchasing in the future and now know who I will go to when I am ready to “trade-up.” Thank you everyone at Peak for your dedication to great costumer service. More

Service department The service department at this location is excellent. It is a shame that you don’t have your service department personnel on your list. They are the The service department at this location is excellent. It is a shame that you don’t have your service department personnel on your list. They are the best. More

Outstanding Customer Service! I always drive to Littleton Peak Kia which is right around 50 miles from my home. There are closer locations however the people here are fantastic!!! I always drive to Littleton Peak Kia which is right around 50 miles from my home. There are closer locations however the people here are fantastic!!! More

Lease vehicle maintenance I love being able to pull right in to the service garage out of the snow and cold. Get prompt attention, and then sit in their amazing massage chair b I love being able to pull right in to the service garage out of the snow and cold. Get prompt attention, and then sit in their amazing massage chair by the fire side. Thank you! More

Long Wait - Mediocre Service - Partial Repair I arrived 5 minutes prior to my appointment and waited 20 minutes before a service writer spoke to me other than to say I'll be right with you as he r I arrived 5 minutes prior to my appointment and waited 20 minutes before a service writer spoke to me other than to say I'll be right with you as he ran by. The couple who came in after me received immediate service. I'll grant that maybe they had an earlier appointment than me. The service writer had no information from the online form that I filled out and so we had to cover all my details again which takes more time. I was very disappointed but was assured they had a new system and he wasn't sure how to interface it. So, 35 minutes after my arrival I was sent to the lounge. The lounge is lovely but the fabulous massage chairs everyone raves about were not working. Refreshments were nice and there is plenty of comfy seating. I waited about an hour and the service writer came over and said that they were replacing all the things I came in for. They suggested a couple of other pricey services which I think I received at the other Kia dealership just last year. (I guess, Kia dealerships do not share car history.) I declined those and waited. About 30 minutes later, the car was ready. I processed out and was very pleased that my car was washed after service. That's very nice! But I was again disappointed when I went to drive out of the parking lot and my blinker was still fast clicking like it wasn't working. I backed up and drove back into the bay. It took about another 10 minutes to be told the bulb just wasn't seated properly. Overall, I was very pleased with the price and extremely disappointed in the time and service level. The service writer was very nice but almost seemed distracted or out of sorts. I will go back one more time and see if the pattern continues. More