Peak Kia - Service Center

I have taken my car in twice and the first visit I qas told they had to order a part and we made an appointment for a week out, about a 2 hour visit. Second appointment they didn't ever order a part and t told they had to order a part and we made an appointment for a week out, about a 2 hour visit. Second appointment they didn't ever order a part and they would call me when the part gets in, another 90 minute visit. It's been 12 days no follow up and also no response back from a voice-mail I left 3 days ago. I'm trying not to drive my car unless to the grocery store or absolutely nessessary and its starting to become a big inconvenience. It's such a hard review to leave because when I'm there employeese in the service department are very nice and busy but I can't seem to get a response or my car back to being drivable. More

I needed a new timing belt and Tray suggested Nissan take care of it. There was a lack of communication between Kia Nissan and me. Finally got it figured out. Tray was very professional and helped me out a l care of it. There was a lack of communication between Kia Nissan and me. Finally got it figured out. Tray was very professional and helped me out a lot. The warrant I bought through Kia were very slow in getting my car repaired. My car was at Nissan for 5 weeks. I would not reccomend that warranty company to anyone. More

Every time we take our Kia in we receive the best service I would recommend buying a Kia from them just for the service department alone Keep up the good work. I would recommend buying a Kia from them just for the service department alone Keep up the good work. More

Shannon is the absolute best sales guy. He listens, and won't let you buy the wrong vehicle. The entire service center is wonderful and easy. won't let you buy the wrong vehicle. The entire service center is wonderful and easy. More

Got the car I and out very quickly. The waiting room was very comfortable, coffee was a big surprise. Everyone was very friendly and courteous. very comfortable, coffee was a big surprise. Everyone was very friendly and courteous. More

Great Job, No Pressure. I was able to get the oil changed and normal maintenance completed - selecting only the services I could afford with the emailed coupons. I appreciat I was able to get the oil changed and normal maintenance completed - selecting only the services I could afford with the emailed coupons. I appreciate not being pressured into service I don't need or can't afford at this moment. More

Friendly, professional service team The team of professionals at Peak Kia are easy to work with. They explained what they were going to do to the car and the expected time it would take. The team of professionals at Peak Kia are easy to work with. They explained what they were going to do to the car and the expected time it would take. They maintained great COVID protocol and made sure that I was comfortable during my wait. More

Timely and good precoutions taken I had a recall and minor service done on a timely basis while waiting. Good safe precautions taken throughout the facility. I have used this dealersh I had a recall and minor service done on a timely basis while waiting. Good safe precautions taken throughout the facility. I have used this dealership for 10 years or so. More

I've always had amazing service at KIA and this was no exception! Excellent customer service! We brought in our Sorrento worried that something was wrong with the engine. After looking at it and finding t exception! Excellent customer service! We brought in our Sorrento worried that something was wrong with the engine. After looking at it and finding the problem they went back through all of KIA's recalls and found one that fit our problem. We got a new engine under warranty. I can't tell you how relieved we were! More

It was easy to call and arrange appointments to It was easy to call and arrange appointments to service both our cars. Trevor, in the service department was instrumental in coordinating the tim It was easy to call and arrange appointments to service both our cars. Trevor, in the service department was instrumental in coordinating the times. When I became stuck in traffic, Trevor arranged for my husband to get a loaner car so he could get home. Everyone was friendly and wearing masks. More