711 Reviews of Peak Kia - Service Center
Took too long without acknowledgement. Diagnosis incorrect. First Bob, Service Manager is good. He trusted Trey and his service guys failed this time. Service communication was minimal as all items listed on First Bob, Service Manager is good. He trusted Trey and his service guys failed this time. Service communication was minimal as all items listed on sheet were not stated they were needed. Front wheel was wearing and they should have seen this and recommended an alignment but neglected to do so. More
Service was fast efficient friendly. The on line appointment did not work. That was frustrating as I actually didn't have an appointment, however I got right in and done! appointment did not work. That was frustrating as I actually didn't have an appointment, however I got right in and done! More
They cleaned my car but the inside door handle was greasy. This is not the white glove treatment you get at a Mercedes or Porsche dealership. They should pay attention to the small details that matt greasy. This is not the white glove treatment you get at a Mercedes or Porsche dealership. They should pay attention to the small details that matter to a car owner. Overall they were courteous and timely. More
I would really like to purchase a KIA from you. Was looking at the telluride. The only problem is that I wouldn't want my car serviced by your service department. I am more embarrassed for your kia loc looking at the telluride. The only problem is that I wouldn't want my car serviced by your service department. I am more embarrassed for your kia location than anything. People gave me the run around, lied and avoided me. Please tell me which other dealership to begin going to. I had asked and left messages for management, however again, no response. I'd appreciate hearing from you thank you Kathy More
Service guys were fast and friendly! I was in and out in under an hour. Trevor in the service department was very helpful and kept me posted on the status of my car. Two enthusiastic thumbs up. under an hour. Trevor in the service department was very helpful and kept me posted on the status of my car. Two enthusiastic thumbs up. More
didnt do what was asked...unless i forked out another $1400. while my service person was nice, I took my car in due to an awful smell coming in from the blower. I was told it would cost me $700 to get the smell while my service person was nice, I took my car in due to an awful smell coming in from the blower. I was told it would cost me $700 to get the smell (and dead mouse) out. $700 dollars later, I was given half a can of car deoderizer, and told if I wanted to get the rest of the smell out, Kia would need another $1400.00. For $1.40, I poured white vinegar in the vent below the windshield and fixed it myself. I was also later told by a couple of "car guys" that I was ripped off with the first $700 I handed over. So guess I wont be back next time. More
Love, love, love this place. Everyone super friendly and Bob on the service department is the bomb! He's my go-to for every question I have. Marc is my awesome salesman! Leased 2 and coming back for more Bob on the service department is the bomb! He's my go-to for every question I have. Marc is my awesome salesman! Leased 2 and coming back for more! Thanks Peak! More
This guy is the greatest at the Peak Kia, always with the best collaboration. Problem solving with any of my concerns. He delivers urgent work without compromising on the details. He is genuine and excellent best collaboration. Problem solving with any of my concerns. He delivers urgent work without compromising on the details. He is genuine and excellent kind person . Will always recommend him More
The best in Town! Peak Kia is fast and reliable. Trey is always helpful and looks out for customers best interests. Best spot in town to get wonderful service ! Peak Kia is fast and reliable. Trey is always helpful and looks out for customers best interests. Best spot in town to get wonderful service ! More
Always a pleasure at this dealership for any business or service. Trey was absolutely fantastic getting my vehicle serviced in a timely manner on such short notice. They even ran it through their wash rack service. Trey was absolutely fantastic getting my vehicle serviced in a timely manner on such short notice. They even ran it through their wash rack as well. Thanks to all for a great experience. More